Store Floor Lead - Fast Fashion & VM

Gentlewoman (M) Sdn Bhd; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A fast fashion retail company in Subang Jaya is seeking a store supervisor to support daily operations and oversee a team. The ideal candidate will have at least 5 years of experience in fast fashion retail, including 2 years in a supervisory position. Responsibilities include supervising sales floor activities, guiding team members, assisting customers, and ensuring store standards are maintained. The company offers a competitive salary, development opportunities, and a fun work culture.

Benefits

Competitive salary & benefits

Learning & development opportunity

Outstanding career advancement

Recognition for Excellent Performance

Fun and innovative working culture

Qualifications

• Minimum 5 years of experience in fast fashion retail, with at least 2 years in a supervisory role.
• Ability to train and guide junior staff.
• Flexible to work weekends, public holidays, and peak hours.

Responsibilities

• Support the Store Manager in executing daily store operations.
• Supervise sales floor activities and ensure smooth customer experience.
• Guide team members during shifts to achieve service and sales expectations.
• Assist with customer complaints and ensure customer satisfaction.
• Conduct daily/weekly stock checks and highlight discrepancies.

Skills

Leadership skills

Communication skills

Multitasking abilities

Customer service orientation

Attention to detail

Education

Diploma or Bachelor’s Degree in Business Administration or related field

Job description

A fast fashion retail company in Subang Jaya is seeking a store supervisor to support daily operations and oversee a team. The ideal candidate will have at least 5 years of experience in fast fashion retail, including 2 years in a supervisory position. Responsibilities include supervising sales floor activities, guiding team members, assisting customers, and ensuring store standards are maintained. The company offers a competitive salary, development opportunities, and a fun work culture.