Software Applications IT Lead - Support & Deployment

MOG GROUP OF COMPANIES; Kajang Municipal Council; On-site; MYR 36,000 - 48,000; Full time

Job summary

A technology company in Kajang is seeking a proactive Software Application IT Executive to support business software applications. The ideal candidate will handle first-level support, monitor software performance, and assist in system maintenance and upgrades. A diploma or bachelor’s degree in IT and 1-2 years of relevant experience are required. Strong problem-solving and communication skills are essential for this role, which involves collaborating with various stakeholders to ensure efficient software operations.

Qualifications

• Minimum 1–2 years of experience in software application support or a similar role.
• Strong understanding of software applications and IT environments.
• Basic knowledge of databases and system workflows is an advantage.

Responsibilities

• Provide first-level support for business software applications.
• Monitor and troubleshoot software applications to ensure optimal performance.
• Assist in application deployment and upgrades.
• Maintain documentation for application systems.
• Work closely with the Head of Department and vendors.
• Ensure applications comply with IT security policies.

Skills

Problem-solving

User support

Communication

Education

Diploma or Bachelor’s Degree in IT or related field

Tools

Microsoft Office

Enterprise applications

Job description

A technology company in Kajang is seeking a proactive Software Application IT Executive to support business software applications. The ideal candidate will handle first-level support, monitor software performance, and assist in system maintenance and upgrades. A diploma or bachelor’s degree in IT and 1-2 years of relevant experience are required. Strong problem-solving and communication skills are essential for this role, which involves collaborating with various stakeholders to ensure efficient software operations.