Personal Banker

UOB; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading bank in Asia is seeking a Personal Banker responsible for managing accounts and offering expert financial advice. The ideal candidate will excel in customer service, compliance, and problem-solving skills, and should have a degree in finance or economics. A good grasp of digital banking tools is essential. This role involves collaborating with clients to meet their financial goals in a dynamic banking environment.

Qualifications

• Strong communication skills with ability to build rapport and establish trust with clients.
• Excellent problem-solving abilities with attention to detail.
• Experience in offering tailored financial solutions based on client needs.

Responsibilities

• Provide excellent service to customers by understanding their needs and delivering solutions.
• Manage accounts and ensure compliance with regulations.
• Offer expert financial advice on various products.

Skills

Strong communication skills

Excellent problem-solving abilities

Proficiency in digital banking platforms

Education

Degree in finance, economics, or related field

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary: As a Personal Banker, you will be responsible for managing accounts, providing financial advice, and ensuring customer satisfaction in a dynamic banking environment. You will have access to industry-leading tools and resources while working closely with clients to help them achieve their goals.

Job Responsibilities

• Provide excellent service to customers by understanding their needs and delivering solutions that meet those needs.
• Manage accounts and ensure compliance with regulations and policies.
• Offer expert financial advice to individuals, families, and businesses on various financial products.
• Identify opportunities to cross-sell other banking products and services to enhance client relationships.
• Collaborate with colleagues across departments to provide seamless support to customers.
• Stay updated on industry trends and regulatory changes to maintain knowledge and competitive edge.

Job Qualifications

• Degree in finance, economics, or related field.
• Strong communication skills with ability to build rapport and establish trust with clients.
• Excellent problem-solving abilities with attention to detail.
• Proficiency in using digital banking platforms and tools.
• Experience in offering tailored financial solutions based on client needs.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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