SME Relationship Manager

CIMB; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a motivated professional to drive the marketing and retention of business deposits. You will actively engage in cross-selling various banking products, contribute to marketing campaigns, and cultivate long-term relationships with clients. The ideal candidate has a Bachelor's degree in Business, relevant experience in financial services, and strong communication skills in English and BM. This role requires motivation and a willingness to travel.

Qualifications

• At least 3 years of relevant experience in a banking or finance role.
• Strong ability to write compelling credit proposals in English.
• In-depth knowledge of banking products and services.

Responsibilities

• Drive marketing and retention of business deposits.
• Engage in cross-selling of the bank's products.
• Contribute to marketing campaigns to promote products.
• Cultivate long-term relationships with Business Deposits clients.
• Generate leads and referrals for sales teams.

Skills

Sales expertise in Financial Services

Excellent communication in English and BM

Interpersonal skills

Lead generation

Education

Bachelor's Degree in Business, Finance, or related field

Job description

Key Responsibilities:

• Drive the marketing, solicitation, and retention of business deposits at branches, leveraging telemarketing and lead generation to target Small Medium Enterprise clients.
• Engage actively in cross‑selling a range of the bank's products and services, including business loans, wealth management solutions, structured deposits, credit cards, and more.
• Contribute to dynamic marketing campaigns and activities to effectively promote our products and services.
• Maximize customer reach, product visibility, and operational efficiency to deliver an exceptional customer experience.
• Cultivate and nurture long‑term business relationships with Business Deposits clients.
• Generate valuable leads and referrals for other sales teams or departments, expanding opportunities beyond the immediate scope.

Job Requirements:

• Bachelor's Degree in Business, Finance, or a related field, with at least 3 years of relevant experience
• Strong expertise in Sales within Financial Services (e.g., insurance, unit trust), preferably at the Senior Executive level
• Excellent communication skills in English and BM; additional language proficiency is a plus
• Proven ability to write compelling credit proposals in English
• In‑depth knowledge of banking products and services, with strong interpersonal skills to engage across all levels
• Highly motivated, sales‑driven and willing to travel

Kindly be informed that only shortlisted candidates will be notified.