Service Crew

Tadaa Ventures Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local restaurant in Kuala Lumpur is seeking a skilled team member to provide exceptional customer service and maintain a hygienic work environment. Responsibilities include greeting customers, taking orders, serving food, handling transactions, and ensuring cleanliness. Proficiency in English and Bahasa Malaysia is essential. Flexible hours are required, including weekends. Benefits include EPF, SOCSO, annual leave, medical leave, and health insurance.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Qualifications

• Ability to work collaboratively within a team environment.
• Willingness to learn and adapt to new procedures.
• Must be able to work flexible hours.

Responsibilities

• Greet customers with a positive attitude.
• Take customer orders using the POS system.
• Prepare and serve food and beverages.
• Maintain cleanliness and hygiene standards.
• Handle cash and card transactions responsibly.
• Assist in restocking inventory and supplies.
• Address customer inquiries professionally.
• Follow food safety and sanitation guidelines.

Skills

Excellent communication skills

Interpersonal skills

Customer service

Team collaboration

Food handling and hygiene standards

Proficiency in English

Proficiency in Bahasa Malaysia

Job description

Possess excellent communication and interpersonal skills to effectively interact with customers and team members.

Demonstrate a strong commitment to providing exceptional customer service, ensuring a positive dining experience for all guests.

Ability to work collaboratively within a team environment, supporting colleagues to achieve common goals and maintain smooth operations.

Adhere to strict food handling and hygiene standards to ensure the safety and quality of all food items served.

Maintain a clean and organized work environment, including dining areas, service stations, and kitchen spaces.

Proficiency in both English and Bahasa Malaysia is required to effectively communicate with diverse customer base and team members.

Willingness to learn and adapt to new procedures and responsibilities as required by the role and the company.

Must be able to work flexible hours, including weekends and public holidays, to meet the operational needs of the restaurant.

Requirement

• Possess excellent communication and interpersonal skills to effectively interact with customers and team members.
• Demonstrate a strong commitment to providing exceptional customer service, ensuring a positive dining experience for all guests.
• Ability to work collaboratively within a team environment, supporting colleagues to achieve common goals and maintain smooth operations.
• Adhere to strict food handling and hygiene standards to ensure the safety and quality of all food items served.
• Maintain a clean and organized work environment, including dining areas, service stations, and kitchen spaces.
• Proficiency in both English and Bahasa Malaysia is required to effectively communicate with diverse customer base and team members.
• Willingness to learn and adapt to new procedures and responsibilities as required by the role and the company.
• Must be able to work flexible hours, including weekends and public holidays, to meet the operational needs of the restaurant.

Responsibility

• Greet customers with a positive attitude and provide excellent customer service.
• Take customer orders accurately and efficiently using the point-of-sale (POS) system.
• Prepare and serve food and beverages according to company standards and recipes.
• Maintain cleanliness and hygiene standards in the dining area, service stations, and kitchen.
• Handle cash and card transactions accurately and responsibly.
• Assist in restocking inventory and supplies as needed.
• Address customer inquiries and resolve complaints in a professional manner.
• Work collaboratively with team members to ensure smooth and efficient operations.
• Follow all food safety and sanitation guidelines.
• Adhere to company policies and procedures.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance