Service Advisor Body & Paint

Toyota Laser Motor Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Malaysia seeks a dedicated professional to assist customers with repair and insurance claims. Responsibilities include preparing repair estimates, following up on job progress, and inspecting vehicles prior to delivery. Ideal candidates will demonstrate strong customer service skills and attention to detail in a fast-paced environment. This role offers opportunities for professional growth and interaction with diverse clientele.

Responsibilities

• Attend and assist customer on repair and/or insurance claims in an attentive and courteous manner.
• Obtain the approval from customer for any additional job.
• Prepare estimate for cost of repair, expected time job for insurance claims/repairs.
• Follow‑up on work progress and inform customer accordingly.
• Inspect and note the condition of the vehicle before delivery.

Job description

Attend and assist customer on repair and/or insurance claims in an attentive and courteous manner.

Obtain the approval from customer for any additional job.

Prepare estimate for cost of repair, expected time job for insurance claims/repairs.

Follow‑up on work progress and inform customer accordingly.

Inspect and note the condition of the vehicle before delivery.