Senior Shift Facility Engineer (Data Centre)

Jones Lang LaSalle Property Consultants Pte Ltd; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global property management firm is seeking a Senior Shift Facility Engineer to oversee the coordination and monitoring of maintenance work in data centre infrastructure. The role entails ensuring compliance with safety and operational standards, managing service provider performance, and maintaining strong relationships with clients. Ideal candidates will have a degree in engineering and relevant experience, including Tier III data centres. The shift pattern includes 12-hour shifts with rotations of 4 days on and 4 days off.

Qualifications

• 3-4 years of relevant experience in engineering or manufacturing sector.
• 1-2 years’ experience in Tier III or equivalent data centre or critical facility.
• Experience with continuous improvement and reporting.

Responsibilities

• Manage and coordinate service provider performance and work orders.
• Ensure compliance with company and client standards.
• Maintain relationships with clients and service providers.
• Oversee completion of work orders and recommend quality improvements.
• Ensure a safe working environment in compliance with HSE standards.

Skills

Engineering degree

Experience in engineering or manufacturing

Operations of electrical and mechanical services

Continuous improvement initiatives

Education

Degree in any Engineering field

Job description

Senior Shift Facility Engineer (Data Centre)

Responsible to attend and complete the service request assigned and provide coordination and monitoring in Preventive and Reactive maintenance work in data centre infrastructure. Supported in adhoc minor project activities. Shift pattern is 12 hours, 4days work and 4 days Off.

Job Responsibilities

• Managing/coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.
• Ensure all site management and operations practices comply with company and client standards.
• Communicate/Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
• Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
• Create a weekly report to send to the Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
• Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers.
• Perform day-to-day oversight/monitoring of work order completion and follow-up with service provider and client.
• Recommend continuous quality improvement practices across the client portfolio.
• Create recurring maintenance schedules for vendors.
• Support the Facilities Manager with assigning tasks to technical resources.
• Support Facilities Manager on arranging PPM contractors for submitting JHA, worker name list and confirm the dates for the servicing.
• Assist Facilities Manager to source for any material that require to purchase.
• Assist on requesting for permit to work supporting document from contractor before schedule for any work.
• Support to check on the safety induction validity for contractor.
• Communication and relationship coordination.
• HSE Management:
  To ensure the site provision of safe working environment and compliance to HSE standards.
  Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• Provide general overall facility management services including continuous monitoring of office/facility.
• Act as an interface with client, visitors and guests.
• Ensure appropriate follow up with customers.
• Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within client environment with minimal disruption.
• Compliance:
  Coordinate portfolio and responsibility changes with data management team to update location service matrix as needed.
  Train vendors/engineers on all applicable software platforms as needed (CMMS, etc.).
  Electrical distribution (Low Voltage) coordination work.
  Any and all duties/tasks as assigned.
  Responsible in space planning for allocation and utilization of space or re-organizing current premises for new building occupants including plotting and updating floor layout plan on AutoCAD.
  Arranging/monitoring contractor on PTW process.

Qualifications and Ideal Experiences

• Degree in any Engineering field.
• 3 – 4 years of relevant experience in engineering or in manufacturing sector.
• 1 – 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility is an advantage.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives and preparation of reports.