Senior Sales Coordinator Executive / Sales Coordinator Executive

ICA Plastic Industries Sdn Bhd; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturer in flexible plastic packaging is seeking a sales coordinator in Ipoh, Malaysia. The role involves managing sales needs, preparing accurate quotations, and ensuring exceptional customer service. A successful candidate should possess a Diploma or SPM, basic computer skills, and experience with SAP. Proficiency in English and Malay is essential, with advantage given to Mandarin speakers. Join a company dedicated to high-quality manufacturing and customer satisfaction.

Qualifications

• Minimum Diploma holder or SPM with relevant experience.
• Basic computer skills, especially with Microsoft Office.
• Experience with SAP system is preferred.

Responsibilities

• Manage sales needs including issuing job sheets and processing orders.
• Prepare accurate quotations and sales confirmations.
• Respond to customer enquiries and ensure satisfaction.

Skills

Customer service skills

Basic computer skills

Effective communication

Education

Diploma holder / SPM

Tools

SAP system

Microsoft Office

Job description

Job Duties

Coordinate by managing all sales needs and support including job sheet issuance, order processing, reports for management, participation in sales activity, and communicating all the relevant information effectively between external and internal departments to optimize sales results.

Prepare quotations and sales confirmations to customers accurately and in a timely manner.

Ensure all artwork development and cylinder arrangement activity are placed accurately; reviewed and follow up closely on cylinder purchase activity.

Attentive and responsive to customer sales order enquiries and customer service needs including complaints and goods return with maximum customer satisfaction.

Ensure product details and job sheets entered in the MES system are being placed accurately.

Monitor and data entry and perform checking for SAP details feed in information.

Monitor and verify all customer finished goods stockiest level.

Execute and maintain a proper filing system for all sale documentation.

Undertake all duties and responsibilities as instructed by superior.

Requirements

• Minimum Diploma holder / SPM, with experience
• Basic computer skills with Microsoft Office
• Preferable who experience with SAP system
• Able to drive and travel
• Able to read and write in English, Malay
• Mandarin Speakers has an advanced advantages

About the Company

We have been manufacturing high-quality flexible plastic packaging since 1978. Leading the way with technologically advanced machines, and professionally trained staff with a high level of commitment and dedication, we have emerged as one of the leading manufacturers in this segment.