Senior Retail Sales Associate

Fashdex Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail fashion company is seeking a customer-focused retail salesperson to join their team in Subang Jaya, Malaysia. The ideal candidate has at least 2 years of experience in retail sales, preferably in fashion, and is proficient in Mandarin, English, and Bahasa Malaysia. Responsibilities include assisting customers, driving sales, maintaining store organization, and collaborating with team members. The role offers competitive benefits including annual leave, health insurance, and opportunities for career advancement.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Basic salary + sales commission + performance incentive

Stable retail outlet location (Sunway Square / Bangsar Village)

Clear sales target and transparent commission system

Career growth opportunities to Senior Sales or Supervisor

Training and support provided by HQ team

Qualifications

• Minimum of 2 years of experience in retail sales, preferably in the fashion industry.
• Proficiency in Mandarin, English, and Bahasa Malaysia is essential.
• Strong customer service skills with a proven ability to build rapport.
• Solid understanding of sales techniques and strategies.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Knowledge of current fashion trends.

Responsibilities

• Greet and assist customers entering the retail store.
• Understand customer needs and offer tailored product recommendations.
• Demonstrate knowledge of the company's fashion brands and promotions.
• Utilize sales techniques to drive sales and achieve targets.
• Maintain an organized and visually appealing store environment.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries and resolve issues promptly.

Skills

Proficiency in Mandarin

Proficiency in English

Proficiency in Bahasa Malaysia

Strong customer service skills

Excellent communication skills

Knowledge of sales techniques

Passion for women's fashion

Job description

Minimum of 2 years of experience in retail sales, preferably in the fashion industry.

Proficiency in Mandarin, English, and Bahasa Malaysia is essential to effectively communicate with a diverse customer base.

Strong customer service skills with a proven ability to build rapport and provide exceptional shopping experiences.

Excellent communication and interpersonal skills to effectively interact with customers and team members.

Solid understanding of sales techniques and strategies to achieve sales targets and maximize revenue.

Ability to work effectively in a fast-paced, team-oriented environment.

Knowledge of current fashion trends and a passion for women's fashion.

Requirement

• Minimum of 2 years of experience in retail sales, preferably in the fashion industry.
• Proficiency in Mandarin, English, and Bahasa Malaysia is essential to effectively communicate with a diverse customer base.
• Strong customer service skills with a proven ability to build rapport and provide exceptional shopping experiences.
• Excellent communication and interpersonal skills to effectively interact with customers and team members.
• Solid understanding of sales techniques and strategies to achieve sales targets and maximize revenue.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Knowledge of current fashion trends and a passion for women's fashion.

Responsibility

• Greet and assist customers entering the retail store, providing excellent customer service and creating a welcoming environment.
• Understand customer needs and preferences, offering tailored product recommendations and styling advice to enhance their shopping experience.
• Demonstrate in-depth knowledge of the company's fashion brands, product features, and current promotions to effectively communicate value to customers.
• Utilize sales techniques to drive sales, achieve individual and team sales targets, and maximize revenue generation.
• Maintain a visually appealing and organized store environment, including merchandising displays, restocking inventory, and ensuring cleanliness.
• Process customer transactions accurately and efficiently, handling cash, credit card payments, and returns in accordance with company policies.
• Handle customer inquiries, complaints, and feedback professionally and resolve issues promptly to ensure customer satisfaction.
• Stay updated on the latest fashion trends, product knowledge, and sales techniques through continuous learning and training programs.
• Collaborate with team members to achieve store goals, share best practices, and contribute to a positive and supportive work environment.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO
• Basic salary + sales commission + performance incentive
• Stable retail outlet location (Sunway Square / Bangsar Village)
• Clear sales target and transparent commission system
• Career growth opportunities to Senior Sales or Supervisor
• Training and support provided by HQ team