Senior IT Support Engineer — IAM & Compliance Expert

PERSOL; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading IT services company in Kuala Lumpur is seeking an experienced IT Support professional. The role involves executing and resolving access, device, and network-related issues for end users, ensuring that productivity is maintained. You will need at least 4 years of relevant experience, strong communication skills, and a bachelor's degree in Computer Science or related fields. This position offers a 1-year contract with the possibility to convert to a permanent role, and you will work Monday to Friday.

Qualifications

• 4+ years of relevant working experience in IT Support.
• Experience with Identity Access Management.
• Knowledge about IT policies and IT governance.
• Ability to troubleshoot teleconferencing devices.

Responsibilities

• Execute end user’s access and network related issues promptly.
• Resolve operational tools related issues from end-users.
• Ensure compliance with company policies and regulations.

Skills

IT Support

Communication Skills

Troubleshooting

IT Inventory Management

Education

Bachelor’s degree in Computer Science

Job description

A leading IT services company in Kuala Lumpur is seeking an experienced IT Support professional. The role involves executing and resolving access, device, and network-related issues for end users, ensuring that productivity is maintained. You will need at least 4 years of relevant experience, strong communication skills, and a bachelor's degree in Computer Science or related fields. This position offers a 1-year contract with the possibility to convert to a permanent role, and you will work Monday to Friday.