Senior IT Support Engineer – Enterprise Infrastructure

United Imaging Healthcare; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A healthcare technology company is seeking an experienced IT Support Engineer to join their Enterprise IT team. This role is crucial for providing technical support, managing core IT infrastructure, and resolving operational issues. Candidates should have a Bachelor's degree and 5–7 years of enterprise IT support experience, with proficiency in Windows Server, networking, and PowerShell scripting. Strong problem-solving and customer service skills are also required. This position is based in Johor Bahru, Malaysia.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5–7 years of experience in enterprise IT support.
• Strong technical skills in Windows and network infrastructure.

Responsibilities

• Provide first-level IT support to office and remote employees.
• Administer and maintain Windows and Linux servers.
• Monitor and troubleshoot backup systems.

Skills

Active Directory

TCP/IP

Windows Server 2016+

PowerShell scripting

Network troubleshooting

Education

Bachelor’s degree in Computer Science or related field

5–7 years of hands-on experience

Tools

VMware

O365/Azure

Job description

A healthcare technology company is seeking an experienced IT Support Engineer to join their Enterprise IT team. This role is crucial for providing technical support, managing core IT infrastructure, and resolving operational issues. Candidates should have a Bachelor's degree and 5–7 years of enterprise IT support experience, with proficiency in Windows Server, networking, and PowerShell scripting. Strong problem-solving and customer service skills are also required. This position is based in Johor Bahru, Malaysia.