(Senior) IT Consulting Business Analyst [SaaS | Kuala Lumpur | Remote]

Mavence Group Limited; Kuala Lumpur; Remote; MYR 150,000 - 200,000; Full time

Job summary

A cloud-driven SaaS company is looking for a Project Manager to join their Global Professional Services Team in Kuala Lumpur. The role involves managing projects, creating timelines, and ensuring deliverables meet quality standards. Ideal candidates will have at least 4 years of project management experience and a strong command of both English and Mandarin. This position is initially remote, but applicants must be based in Kuala Lumpur or willing to travel there when needed.

Qualifications

• Minimum 4 years of experience in business analysis or project management in software solutions.
• Strong ability to independently manage multiple high-complexity tasks.
• Excellent command of spoken and written English and Mandarin.

Responsibilities

• Drive key initiatives and manage projects for assigned customers.
• Create project timelines and manage implementation milestones.
• Ensure clear communication of project requirements and deliverable expectations.

Skills

Project management

Analytical skills

Customer management

Problem-solving

Mandarin speaking

Education

Degree in Business or related field

Tools

Confluence

JIRA

Job description

Our client is a cloud-driven SaaS company with a strong international presence primarily in commercial industries. With over 20+ years of experience building their successes in different regions through organic growth, they are currently expanding their Global Professional Services Team, by strategically increasing their project management capabilities with multiple new additions in Kuala Lumpur.

These positions will be fully remote to start, but suitable applicants must be within Kuala Lumpur (or willing to travel to KL) if required.

Responsibilities:

Drive key initiatives and manage projects for assigned customers

Create project timelines, manage implementation milestones and ensure quality deliverables

Liaise with Account Managers in maintaining value-driven service and achieving technical milestones set forth by customers

Ensure clear communication of project requirements and deliverable expectations

Work closely with technical development teams to understand the opportunities and limitations of the solutions being implemented

Demonstrate strong problem-solving capabilities, and to provide various solution options where needed

Work directly with Senior Management regularly to provide project status updates

Requirements:

A Degree holder in Business, Information System, Information Technology or other related disciplines

Minimum 4 years of business analysis or project management experience in software solutions

Ability to independently handle multiple high-complexity tasks with ownership and initiative

Excellent analytical and customer management skills are required

Ability to analyse business workflows and processes to meet critical milestones in time

Excellent command of spoken and written English. Mandarin speaking skills is a must as there will be continuous communication with Mandarin-speaking engineering team mates

Energetic candidates with a "can-do" attitude and proven multi-tasking ability would be of definite advantage

Experience with project management tools (e.g. Confluence / JIRA) would be a plus.

Interview Questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Consulting Business Analyst?
• How would you rate your Mandarin language skills?
• How many years' experience do you have as a Software Business Analyst?