Senior Executive – Quality & Risk Management

Subang Jaya Medical Centre; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare organization is seeking a Senior Executive for Quality & Risk Management in Subang Jaya, Malaysia. The role involves assisting in the implementation of quality, safety, and risk management systems, along with conducting audits and training staff. The ideal candidate holds a diploma or degree in Nursing, Pharmacy, or a related field, and possesses strong organizational and analytical skills along with knowledge of relevant quality tools and accreditation standards.

Qualifications

• Experience in quality assurance and compliance within a healthcare setting.
• Knowledge of accreditation standards like MSQH, JCI, and ACHS.
• Experience with clinical risk management methodologies.

Responsibilities

• Assist the Director in implementing quality and risk management systems.
• Conduct trainings to staff on quality improvement tools.
• Support accreditation and quality initiatives through audits.

Skills

Organizational skills

Analytical skills

Team player

Education

Diploma or Degree in Nursing, Pharmacy or related disciplines

Tools

Lean

PDSA

5S

FMEA

7QC Tools

Job description

Senior Executive – Quality & Risk Management

Assist the Director in ensuring that the structure and processes needed for the quality, safety, risk and health care management system are established, maintained and implemented for SJMC.

Undertake accreditation and quality initiatives, performance measurement improvement, audits, risk management as due in conjunction with the Director’s vision.

Develop and implement the clinical quality assurance and compliance function in the organization.

Conduct trainings to equip staff with the knowledge in the use of quality improvement tools.

Conduct review of Clinical Incidents to support Clinical Risk Management activities using root cause analysis and system analysis tools to analyze actual and potential risks in the institution. Conduct root cause analysis, sentinel event review, failure mode effects analysis and assures that policies, programs and procedures are current with best practice and staff are educated accordingly.

Assist the Director in coordinating and planning for the Internal Audit and activities to gauge the performance of the quality and health care management system Liaise with ESH Laboratory audit team in overall audit planning and implementation plan.

Job Requirements

• Diploma or Degree in Nursing, Pharmacy or other related disciplines.
• Knowledge of Lean, PDSA, 5S, FMEA and 7QC Tools.
• Knowledge of accreditation standards e.g. MSQH , JCI and ACHS.
• Have strong organizational and analytical skills.
• Proactive and good team player.

Your application will include the following questions:

• Do you have experience working within a lean agile team?
• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Have you worked in a pharmacy before?
• How many years' experience do you have as a Quality Executive?
• Do you have management experience in the healthcare services industry?