Senior Commercial Sales Specialist

Assa Abloy Group; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global access solutions leader in Malaysia is seeking a motivated individual to drive sales and manage key stakeholder relationships. The successful candidate will focus on customer segmentation, enhance the spec-to-order process, and utilize CRM-Dynamic for pipeline management. This role offers opportunities for career growth and emphasizes diversity and inclusion within the team.

Responsibilities

• Meet and exceed budget targets on sales and gross margins.
• Lead solution selling by identifying customer needs.
• Manage the interface between company and stakeholders.
• Develop customer segmentation aligned with coverage priorities.
• Build strong relationships with key architects.
• Close deals efficiently.
• Deliver customer experiences that drive satisfaction.
• Strengthen the spec-to-order process.
• Improve pipeline management systems using CRM-Dynamic.
• Gather market intelligence and recommend strategic adjustments.
• Maintain an updated database of customers.
• Deliver effective presentations to varied audiences.
• Provide product quotations for tenders including negotiations.
• Collaborate with internal teams to meet customer expectations.
• Assist finance in following up on customer payments.

Job description

• To meet and exceed budget targets on sales and gross margin targets.
• Lead solution selling and specification placement by identifying customer needs and market opportunities proactively, evaluating the size of opportunities, and outlining strategies to win them.
• Manage the interface between ASSA ABLOY and stakeholders effectively, enhancing long-term customer relationships through superior service.
• Develop customer segmentation aligned with coverage priorities and execute technical marketing programs to expand reach.
• Focus on account development by building strong relationships to drive specifications, and implement coverage plans targeting key architects to strengthen relationships.
• Close deals efficiently.
• Consistently deliver customer experiences that meet expectations and drive satisfaction.
• Strengthen the spec-to-order process and accelerate AAOS implementation.
• Improve pipeline management systems and tools to track lead progression from generation to post-sales, utilizing CRM-Dynamic.
• Gather market and competitor intelligence, monitor trends and activities, and recommend strategic adjustments.
• Maintain an updated database of customers, projects, and activities, and regularly report on activities and results to share insights with the international team.
• Deliver effective presentations to varied audiences.
• Provide product quotations for tenders, and demonstrate proficiency in tender interviews and price negotiations.
• Collaborate closely with internal teams to meet customer expectations.
• Assist the finance department in following up on customer payments.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. We open doors for them worldwide, with nearly 63,000 colleagues across more than 70 countries, helping billions experience a more open world. Our innovations make spaces safer, more secure, and more accessible.

We value results over titles or backgrounds. We empower our employees to build careers aligned with their aspirations and our goals, supporting them with feedback, training, and development opportunities. We encourage our team members to think broadly about their impact and to grow their roles locally, regionally, or internationally.

As we welcome new team members, we prioritize diversity and inclusion, valuing different perspectives and experiences.