Senior Cash Processing Supervisor – Global Operations

RBC; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global bank specializing in asset services seeks a candidate for their processing center in Kuala Lumpur, Malaysia. The role involves managing cash payments processing, improving service efficiency, and leading a team to meet operational goals. The ideal applicant has strong communication skills, knowledge of payment systems, and experience in cash project management. This position offers opportunities for personal development within a diverse banking environment.

Benefits

Comprehensive Total Rewards Program

Performance-based bonuses

World-class training program in financial services

Collaborative dynamic culture

Qualifications

• Good written and verbal communication skills.
• Ability to use initiative.
• Excellent attention to detail.
• Good interpersonal skills and networking abilities with sub-custodians and internal departments.
• Strong knowledge in SWIFT MT and MX messages.
• Experience in managing Cash related projects.

Responsibilities

• Works closely with the manager to achieve department and organization goals.
• Accountable for production accuracy of Cash Payments Processing.
• Evaluates productivity performance and produces daily/monthly MI reporting.
• Ensures process controls and risk mitigation.
• Manage team efficiency and productivity to meet all metrics.

Skills

Active Learning

Adaptability

Customer Service

Decision Making

Interpersonal Relationship Management

Operational Delivery

Process Improvements

Quality Management

Time Management

Tools

Milvus system

Job description

A global bank specializing in asset services seeks a candidate for their processing center in Kuala Lumpur, Malaysia. The role involves managing cash payments processing, improving service efficiency, and leading a team to meet operational goals. The ideal applicant has strong communication skills, knowledge of payment systems, and experience in cash project management. This position offers opportunities for personal development within a diverse banking environment.