Senior Business Analyst

Agensi Pekerjaan Penta Consultancy Sdn. Bhd; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading consultancy firm in Kuala Lumpur is seeking an experienced Business Analyst. You will engage with stakeholders to define their needs, document requirements, and facilitate solutions. The ideal candidate has a Bachelor's degree in business administration or IT and over 4 years of relevant experience. Strong analytical and communication skills are essential for success in this role. The company offers a collaborative environment and opportunities for professional growth.

Qualifications

• More than 4 years of experience as a Business Analyst or in a related role.
• Strong analytical, problem-solving, and critical-thinking skills.
• Proficiency in requirement gathering techniques and process modeling.

Responsibilities

• Understand business needs and objectives.
• Document and analyze business requirements and processes.
• Serve as a liaison between business stakeholders and technology teams.

Skills

Analytical skills

Communication skills

Problem-solving skills

Interpersonal abilities

Education

Bachelor’s degree in business administration or Information Technology

Tools

Microsoft Visio

JIRA

Confluence

Job description

Responsibilities

• Work closely with business stakeholders to understand their needs, objectives, and challenges.
• Elicit, document, and analyze business requirements, processes, and workflows.
• Translate business requirements into clear and concise functional specifications for technical teams.
• Collaborate with technology teams to design solutions that meet business needs.
• Propose innovative and practical solutions to address business challenges.
• Ensure that proposed solutions align with the organization’s strategic goals and technological capabilities.
• Serve as a liaison between business stakeholders and technology teams.
• Communicate complex technical concepts to non-technical stakeholders.
• Present findings, recommendations, and project updates to various audiences.
• Create detailed documentation including business requirements, process flows, use cases, and user stories.
• Maintain accurate and up-to-date project documentation throughout the project lifecycle.
• Collaborate with project managers to define project scope, objectives, and deliverables.
• Assist in project planning, estimation, and resource allocation.
• Monitor project progress and identify potential risks or deviations from the plan.
• Participate in system testing, user acceptance testing, and validation of implemented solutions.
• Ensure that delivered solutions meet the specified requirements and are of high quality.
• Identify areas for process optimization and efficiency enhancement.

Job Requirements

• Bachelor’s degree in business administration, Information Technology, or a related field.
• More than 4 years of experience as a Business Analyst or in a related role.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in requirement gathering techniques, process modeling, and documentation.
• Familiarity with project management methodologies and software development lifecycle.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.