Section Manager - Fashion Retail Growth & Service

Zara; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global retail company in Kuala Lumpur is seeking a Section Manager to drive operational excellence and sales growth. In this role, you will be responsible for leading customer service initiatives, managing stock, and ensuring team performance aligns with brand values. The ideal candidate has at least 8 years of experience in fashion retail operations and a strong passion for the industry. You will play a key role in fostering a high-performing team while maximizing sales and maintaining compliance with brand standards.

Qualifications

• Minimum 8 years’ experience in fashion retail operations in a managerial role, preferably in fashion/sports retail.
• Strong people management and service orientation.
• Motivated, target- and KPI-driven.
• Experience and passion for fashion brands.

Responsibilities

• Lead by example in customer service, ensuring a strong brand image.
• Analyze sales figures to identify growth opportunities.
• Drive conversion and maximize sales.
• Ensure proper stock management and compliance with company standards.

Skills

People management

Service orientation

Commercial acumen

Communication skills

Tools

Microsoft Office

Job description

A global retail company in Kuala Lumpur is seeking a Section Manager to drive operational excellence and sales growth. In this role, you will be responsible for leading customer service initiatives, managing stock, and ensuring team performance aligns with brand values. The ideal candidate has at least 8 years of experience in fashion retail operations and a strong passion for the industry. You will play a key role in fostering a high-performing team while maximizing sales and maintaining compliance with brand standards.