Salesforce Service Cloud Engineer

EBC Tech; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is looking for an experienced back-end developer to enhance their customer service platform. The ideal candidate must have at least 3 years of Salesforce development experience and be proficient in configuring Salesforce systems and database management. This role involves communicating with stakeholders to create robust IT solutions while performing tasks like function development, configuration, and continuous code optimization. Knowledge of scripting languages like Go or Rust is a plus.

Qualifications

• Minimum of 3 years of Salesforce development experience, Salesforce certification would be ideal.
• Proficient in Salesforce system configuration, including verification rules, workflows, and custom tags.
• Knowledge and experience in Salesforce architecture and APIs.

Responsibilities

• Responsible for the back-end development of the customer service platform.
• Communicate well with different stakeholders to develop robust Salesforce services.
• Configure Salesforce with Workflows, Flow Builder, and Apex.

Skills

Salesforce development

Database management

Communication

Scripting (Go or Rust)

SQL/mySQL operations

Education

Bachelor's degree in computer-related major

Tools

Salesforce

MySQL

Heroku

Job description

A leading technology firm in Kuala Lumpur is looking for an experienced back-end developer to enhance their customer service platform. The ideal candidate must have at least 3 years of Salesforce development experience and be proficient in configuring Salesforce systems and database management. This role involves communicating with stakeholders to create robust IT solutions while performing tasks like function development, configuration, and continuous code optimization. Knowledge of scripting languages like Go or Rust is a plus.