Sales Trainee

Pantai Bharu Holdings Sdn Bhd; Kuala Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading automotive company in Malaysia is looking for a Sales Trainee to learn the fundamentals of automotive sales and assist the sales team. This role offers opportunities for skill development in sales strategy, customer relationship management, and dynamic customer engagement. The ideal candidate should have an SPM qualification and good communication skills. Join a vibrant team dedicated to customer excellence and growth within the automotive industry, with benefits such as flexible working hours and performance bonuses.

Benefits

Annual Leave

Medical Insurance

Performance Bonus

Flexible Working Hours

Company Trip

Qualifications

• Minimum SPM qualification required.
• Interest in sales strategy and client relationship management.
• Good communication and teamwork skills.
• Bilingual in English and Malay.

Responsibilities

• Learn the fundamentals of automotive sales and support the sales team.
• Assist in preparing quotations and sales documents.
• Engage with showroom visitors and recommend vehicles.
• Participate in marketing events and track performance.

Skills

Sales strategy development

Client relationship management

Good communication skills

Teamwork skills

Proactive attitude

Ability to thrive in fast-paced environment

Education

SPM qualification

Tools

MS Office

CRM platforms

Job description

Requirement

• Minimum SPM qualification
• No prior experience required; 1–2 years in automotive sales, service, or dealership operations is an advantage
• Interest in developing skills in sales strategy, business development, and client relationship management
• Willingness to learn aftersales operations and customer service excellence
• Energetic, proactive, and results‑oriented, with a strong willingness to learn and execute tasks effectively
• Good communication and teamwork skills
• Familiarity with MS Office, CRM platforms, or digital outreach tools (e.g., Facebook Ads, WhatsApp campaigns) is an advantage
• Bilingual in English and Malay for internal memos and staff communication
• Able to thrive in a fast‑paced, dynamic environment
• Motivated to grow into a Sales Advisor or leadership role

Responsibility

Company Overview

Pantai Bharu began as a construction company before transitioning into the automotive industry in 1978, specialising in imported used and reconditioned vehicles from Japan. Since then, we've grown into a trusted name in Malaysia's automotive landscape—launching our Proton Edar Sales Dealership in 1983 and establishing Bangunan Pantai Bharu in 1991.

Today, with over 200 professionals nationwide, we operate multiple 3S dealerships across Proton, Perodua, KIA, and electric vehicles. Our commitment to innovation, customer‑centricity, and operational excellence drives everything we do.

The Sales Trainee at Pantai Bharu is responsible for learning the fundamentals of automotive sales, supporting the sales team, and developing customer engagement skills through hands‑on experience. Under the guidance of the Sales Team Leader, you will gain exposure to the full sales cycle—from customer interaction and product presentation to documentation and delivery coordination.

Training & Learning

• Actively participate in company sales training programs, product briefings, and mentoring sessions.
• Learn vehicle specifications, pricing, promotions, and financing options to build strong product knowledge.
• Observe and assist Senior Sales Advisors during customer consultations, demonstrations, and test drives.
• Understand the end‑to‑end sales process, including lead generation, negotiation, documentation, and delivery.

Sales Support & Administration

• Assist in preparing quotations, sales documents, and delivery checklists under supervision.
• Ensure customer and sales data are accurately updated in the CRM system.
• Provide administrative and coordination support to the Sales Team Leader and Sales Coordinator.
• Assist in follow‑ups on leads, appointments, or pending documentation as assigned.

Customer Engagement

• Greet and assist showroom visitors in a professional and friendly manner.
• Learn how to identify customer needs and recommend suitable vehicles with guidance from supervisors.
• Participate in marketing events, roadshows, and exhibitions to promote products and interact with potential customers.

Showroom & Product Maintenance

• Ensure display vehicles are clean, well‑presented, and ready for viewing or test drives.
• Organize brochures, marketing materials, and test drive vehicles to maintain showroom readiness.
• Support setup for product displays, promotional events, and campaign booths as needed.

Performance Tracking & Development

• Update the Sales KPI Tracker weekly to record progress on leads, test drives, and bookings.
• Monitor personal learning milestones and performance targets in coordination with the Team Leader.
• Seek feedback from mentors and supervisors to continuously improve sales and communication skills.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Performance Bonus
• Medical Insurance
• Company Trip
• Flexible Working Hours

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