Sales Specialist (Digital Ads Platform) - Open for Malaysian

TDCX; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A fast-growing BPO company in Kuala Lumpur is seeking a Sales Specialist for its Digital Ads Platform. In this role, you will manage client relationships, provide outstanding service, and introduce opportunities for enhancing visibility through online marketing. Ideal candidates will hold a Bachelor's Degree, possess strong communication skills, and demonstrate a passion for online marketing. The position offers attractive remuneration, flexible working arrangements, and opportunities for career growth.

Benefits

Attractive remuneration

Comprehensive medical coverage

Flexible working arrangements

Strong learning and development plans

Qualifications

• Bachelor's Degree in any field required.
• 2 years of experience preferred; fresh graduates are welcome.
• Strong interest in online marketing.

Responsibilities

• Serve as account manager and point of contact for business owners.
• Manage business inquiries via phone, e-mail, or chat.
• Provide outstanding service and support to clients.

Skills

Online marketing

Communication

Creativity

Analytical skills

Organizational skills

Education

Bachelor's Degree

Job description

Sales Specialist (Digital Ads Platform) - Open for Malaysian

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• To serve as the account manager and first point of contact to business owners, introducing them to exciting opportunities for increasing their business visibility through online marketing
• Manage business inquiries by via phone, e-mail and/or live chat
• Provide outstanding service and support to client's advertisers, publishers and users
• Provide strategic advice and help solve issues by working closely in a consultative role with your client portfolio
• Implement creative ways to improve client relationships and promote other products.
• Provides feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Bachelor's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Passion and a genuine interest in online marketing.
• Ability to work in an organized and structured manner
• Creative mindset and good understanding of client’s needs.
• Analytical skills and a logical mindset
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market

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