Sales & Service Executive (Pulau Pinang)

t Service (M) Bhd; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading consumer financing provider in Malaysia seeks a motivated customer service representative. The role involves delivering excellent service, achieving sales targets, and managing branch operations. Candidates should have a diploma or degree, 1-2 years of relevant experience, and effective communication skills in Bahasa Malaysia and English. Join a dynamic workplace where you can shape a promising career.

Qualifications

• Minimum 1-2 years working experience in Counter Service, Retail, Insurance, Telemarketing or Banking.
• Able to communicate well in both Bahasa Malaysia and English.
• Advantage to have own transportation.

Responsibilities

• Deliver excellent customer service.
• Ensure branch operation runs smoothly.
• Achieve sales for various financial products.
• Execute tasks assigned by the Branch Head.
• Maintain cleanliness for safety and comfort.
• Carry out operational tasks including reception.

Skills

Customer service skills

Sales achievement

Teamwork

Education

Diploma or Degree in any discipline

Job description

Overview

To deliver excellent quality of customer service towards internal and external customers.

To ensure branch operation runs smoothly and adhere strictly to BSP for all operational procedure.

To deliver excellent achievement in sales for Personal Financing product, card recruitment, insurance product and any other products as assigned.

Execute operational tasks as assigned by Branch Head.

To ensure cleanliness and upkeep of branch for customer and staff safety and comfort.

Compulsory to undertake and carry-out operations related task daily including manning greeter / reception counter on rotational basis.

Willingness to be on duty on shift, weekend & Public Holidays.

Responsibilities

• Deliver excellent quality of customer service towards internal and external customers.
• Ensure branch operation runs smoothly and adhere strictly to BSP for all operational procedures.
• Deliver excellent achievement in sales for Personal Financing product, card recruitment, insurance products and any other products as assigned.
• Execute operational tasks as assigned by Branch Head.
• Ensure cleanliness and upkeep of branch for customer and staff safety and comfort.
• Carry out operations related tasks daily including manning greeter / reception counter on rotational basis.
• Be willing to work on shift, weekends and public holidays.

Requirements

• Possesses Diploma or Degree in any discipline
• Minimum 1-2 years working experience in Counter Service/ Retail/ Insurance/ Telemarketing/ Banking/ Financial industry
• Able to communicate well both orally and in writing in Bahasa Malaysia and English
• Advantage to those with own transportation.

About AEON Credit Service (M) Berhad

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

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