Sales & Operation Executive / Assistant Manager (JB) (Japanese Speaker)

Reeracoen Recruitment; Gelang Patah; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading Malaysian manufacturer in Gelang Patah is seeking a candidate to oversee sales growth and customer development. This role involves leading and training a sales team, strategizing market approaches, and managing key customer relationships. Benefits include a competitive salary of RM 10,000 to RM 12,000, various allowances, insurance coverage, and performance-based bonuses. Candidates should be adaptable and goal-oriented, with an aim to enhance sales and market penetration while ensuring customer satisfaction.

Benefits

Car Maintenance Allowance

Flexible Entertainment Claim

Insurance – Group Term Life

Yearly Bonus / Increment

Responsibilities

• Responsible for sales growth and customer development.
• Lead and train a team to penetrate target markets.
• Implement stringent credit control to minimize risk.
• Track sales processes and market strategies.
• Establish strong sales operating structure.
• Communicate company goals to personnel.
• Propose and review annual business plans.
• Maintain communication with other departments.
• Provide market updates to management.
• Ensure customer orders and complaints are addressed.

Job description

Company

COMPANY OUTLOOKA leading Malaysian manufacturer of boltless racks, pallet racking systems, and shelving products, the company has been operating since 2001 with a team of experienced engineers and production staff.

Overview

Its mission is to deliver safe, high-quality, and comprehensive storage solutions for industrial, commercial, and residential users worldwide. Through continuous design improvements and active R&D efforts, it has grown from a racking and shelving producer into a space-optimisation solutions provider, offering one of the most complete ranges of pallet racks and shelving systems in the market.

Products / Services

Supplies and manufactures racking systems, helping clients enhance warehouse productivity, maximize storage capacity with minimal investment, streamline handling processes, reduce time and cost wastage, and improve safety by preventing injuries and damages.

Key Responsibilities

• To be responsible for sales growth and customers development of assigned Market Sector, Key Customer and New Market Development.
• To lead, direct & provide training to a team of staff in penetrating target markets and meeting sales target, developing new opportunities and enhancing customer relationship.
• Responsible for Team's Sales Collection & implement stringent credit control, minimizing company's credit risk exposure.
• To strategize and track the sales process management, brand strategies, market research, competitor’s share, and competitor’s strengths and market weaknesses, forecasting projected business, establishing the targeted market share.
• Establish strong sales operating structure, processes and procedures to ensure disciplined market coverage and service levels.
• To develop and communicate company’s goals and results to personnel; supervising, and supporting the sales team; and upholding company’s policies.
• To propose annual business plan & constantly (monthly) review with sales team members ensuring business direction & planning is on track.
• Build and maintain effective communication channels between sales management and other departments to ensure smooth execution of business plans and strategies.
• To provide updates & report to superior/ management on overall market development, progress achieved, marketing plans.
• To ensure the team's order, enquiries and complaints are followed through satisfactorily.
• To ensure the confidentiality of, customer's list, tenders, RFQ and/or but not limited to company's other sensitive data.

Benefits

• Total Salary = RM 10,000 ~ RM 12,000
• Car Maintenance Allowance
• Petrol / Toll / Parking / Telephone - claimable as per bill
• Flexible Entertainment Claim
• AL: Initially 18d, >5y 22d
• MC: <2Y 14d, 2~5Y 18d, >5Y 22d
• Insurance – Group Term Life, Group Personal Accident, Group H & S (covering spouse and children)
• Panel Clinic (there is an annual limit based on service year)
• Health Screening – Age 40 ~ 50 - once in 2 years; Above 50 annually
• Yearly Training (in-house training, external training) – Leadership training, technical training, soft skill training and etc.
• Retirement Gratuity
• Observe all public holiday
• Annual Performance Allowance (subject to performance)
• Yearly bonus / increment
• Average Commission Payout over Basic Salary: 50% and above, subject to overall sales achievement
• Yearly Jackpot: RM10,000/year (With 130% annual sales target achievement)

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