Sales Merchandiser

Grammage Foods Sdn bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A reputable food distribution company in Johor Bahru is seeking a dedicated Field Sales Representative. This role involves arranging and maintaining product displays, managing stock levels, and building strong relationships with retail staff. Candidates should possess a minimum of SPM/Diploma in Business or Marketing, preferably with experience in FMCG. Strong communication and negotiation skills are essential. This position requires regular travel to various outlets, and knowledge of Microsoft Excel is a plus.

Qualifications

• Minimum SPM / Diploma in Business, Marketing, or related field.
• Experience in FMCG or food merchandising is an advantage.
• Basic knowledge of Microsoft Excel or mobile reporting tools.
• Able to travel and visit multiple outlets daily.

Responsibilities

• Arrange product displays according to merchandising guidelines.
• Monitor product freshness and ensure stock rotation.
• Build relationships with store managers and staff.
• Submit reports on stock levels and sales movement.
• Ensure compliance with food safety and hygiene regulations.

Skills

Communication skills

Interpersonal skills

Attention to detail

Time management

Negotiation skills

Education

SPM / Diploma in Business, Marketing, or related field

Tools

Microsoft Excel

Mobile reporting tools

Job description

Key Responsibilities

Merchandising & Store Execution

• Arrange and maintain product displays according to company merchandising guidelines.
• Ensure shelves are fully stocked, clean, and properly priced.
• Monitor product freshness, expiry dates, and rotation (FIFO).
• Set up point-of-sale materials, promotions, and new product launches.

Sales Support & Order Management

• Take replenishment orders from retailers and ensure timely follow-up.
• Work closely with sales representatives to achieve sales targets.
• Assist in introducing new products to stores and educating staff.
• Handle basic customer enquiries and resolve minor issues at store level.

Outlet Relationship Management

• Build and maintain good relationships with store managers and retail staff.
• Negotiate additional shelf space or secondary displays when possible.
• Provide feedback to management on competitor activities and store needs.

Reporting & Market Intelligence

• Submit daily/weekly visit reports, including stock levels and sales movement.
• Track competitor pricing, promotions, and product placement.
• Report damaged, expired, or slow-moving stock.

Logistics & Compliance

• Coordinate with warehouse or delivery teams on stock availability.
• Ensure compliance with food safety, hygiene, and retail regulations.
• Follow company SOPs and retail chain requirements.

Requirements & Qualifications

• Minimum SPM / Diploma in Business, Marketing, or related field.
• Experience in FMCG or food merchandising is an advantage.
• Good communication and interpersonal skills.
• Able to travel and visit multiple outlets daily.
• Fit to handle product arrangement and stocking.
• Basic knowledge of Microsoft Excel or mobile reporting tools.
• Own transport (motorcycle or car) is preferred.

Key Skills & Competencies

• Strong observation and attention to detail.
• Time management and route planning skills.
• Basic negotiation and persuasion skills.
• Self-motivated and able to work independently.
• Understanding of retail operations and consumer behavior.

Performance Indicators (KPIs)

• Outlet coverage and visit frequency.
• Shelf availability and stock accuracy.
• Sales growth and order value per outlet.
• Promotion execution and compliance rate.
• Reduction in expired or damaged stock.

Working Conditions

• Field-based role with regular travel to retail outlets.
• Working hours may include weekends or public holidays depending on outlet schedules.