Sales Manager- Wholesale (Construction, Industrial Hardware/Equipment) Bursa PLC
Summary
To lead, manage, and grow the sales division with a clear focus on territory development, customer expansion, and product portfolio enhancement. This role requires strategic planning and execution to ensure a minimum sales achievement of RM4 million per month, with a year-on-year 10% growth.
Job Role & Responsibilities
Sales Team Management & Territory Expansion
- Reorganize and structure the sales team by geographic area (North, …).
- Assign area ownership and set individual monthly targets aligned with company goals.
- Provide leadership, coaching, and regular performance reviews.
- Monitor area performance and ensure consistent sales activities (visitations, follow‑ups, customer meetings).
- Develop annual sales plans with progressive growth targets (min. 10% YoY growth).
- Plan monthly and quarterly sales campaigns, product pushes, and seasonal promotions.
- Forecast and monitor sales pipelines, ensuring funnel health and timely deal closures.
- Analyze sales data and prepare periodic performance and variance reports.
Product Development (Strategic Role)
- Work closely with the product team to identify new product lines aligned with market demand and trends.
- Conduct competitor benchmarking on product offerings, pricing, and …
- Coordinate with suppliers and principals to introduce new items and run …
- Gather market feedback from the sales team and customers to recommend product improvements or replacements.
- Propose bundling strategies or product mix combinations to enhance value.
KPI Targets for Product Development
- Launch minimum 2 new product lines/grouping per quarter.
- Contribute at least RM150 to RM300K/month in sales from newly introduced products within 6 months of launch.
- Submit monthly market intelligence reports on competitive products and …
Customer Development & Key Account Management
- Develop and grow the active customer base across target segments.
- Strategically acquire new customers by region, ensuring territory coverage is optimized.
- Manage and retain key customer accounts with high‑value potential.
- Ensure excellent after‑sales service, regular check‑ins, and proactive relationship management.
- Work with marketing to support customer engagement initiatives sales activity (roadshows or loyalty programs).
KPI Targets for Customer Development
- Onboard a minimum of 10 new active customers/month across regions.
- Increase monthly sales contribution from existing customers by 15% through up‑selling and cross‑selling.
- Ensure 90% customer retention rate for key accounts.
- Conduct at least 10 field visits per month personally for relationship building and opportunity development.
Sales Team Target KPI (Minimum RM4 Million/Month)
- Monitor and track individual and team performance against set KPIs.
- Prepare and present a comprehensive monthly sales performance report.