SALES MANAGER - FREIGHT FORWARDING (REF: GA)

Pasona; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global logistics provider is seeking a Sales Manager to meet and exceed sales targets in Malaysia. The role involves engaging customers through various channels, managing client relationships, and ensuring high levels of satisfaction. Candidates should have 5-8 years of sales experience in logistics and deep knowledge of ocean freight forwarding. This is an opportunity to join a well-established MNC and lead customer engagement efforts while supporting on-boarding processes.

Qualifications

• 5-8 years of sales experience in the logistics industry as a Hunter.
• Successful track record in B2B sales and negotiation.
• In-depth knowledge of ocean freight forwarding market and operations.

Responsibilities

• Meet and exceed allocated sales targets by engaging with customers.
• Act as customer on-boarding contact window and support customer implementation.
• Own and manage customer relationships from point of sale through successful implementation.

Skills

Sales experience

Negotiation skills

Customer relationship management

Problem-solving

Education

Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management

Job description

SALES MANAGER - FREIGHT FORWARDING (REF: GA)

A well established MNC logistics/freight forwarding service provider. Established as a world-class Fourth-Party Logistics (4PL) provider, the company manages the entire supply chain ecosystem for some of the world’s most recognizable brands.

Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company's freight forwarding service, digital platform to develop and acquire new business opportunities. Handle all customers' enquiries related to on-boarding and sales operation process as well as managing customer relationship to deliver high level of customer satisfaction

Driving Sales

• Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.
• Handle customer quotation request; negotiate prices and terms with customers
• Follow up with customers to convert quote enquiry to actual shipment booking
• Identify sales leads to develop new business opportunity.
• Up-selling and cross-selling existing customers to generate more sales

Customer On-boarding Process

• Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers
• Support customer end-to-end implementation including resolving customer technical problems or enquiries.
• Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.

Account Management

• Own and manage customer relationships from the point of sale through successful implementation.
• Engaging with customers and creating a positive relationship with them

Requirements

• Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• At least 5 - 8 years' sales experience in logistics industry as Hunter
• Successful track record in B2B sales and negotiation
• In-depth knowledge of ocean freight forwarding market and operation
• Experience in Freight (Air, Ocean & Land) & Contract Logistics

Additional Information

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