Sales Executive

Rubber Leisure Products Sdn Bhd; Jasin; On-site; MYR 30,000 - 40,000; Full time

Job summary

A prominent manufacturer is seeking a Customer Service Executive in Jasin, Malaysia. The role involves providing superior customer service, managing orders, and ensuring timely shipment. Ideal candidates should have a diploma or degree in a related field, excellent communication skills, and at least 1-2 years of experience in sales or customer service. This position offers various job benefits including bonuses and training opportunities.

Benefits

Bonus

Special Token

Training Provided

Qualifications

• Able to speak in English and Mandarin.
• Fresh graduates are welcome to apply.
• Minimum 1-2 years of experience in sales, marketing, or customer service.

Responsibilities

• Provide superior customer service and enhance sales.
• Coordinate customer orders for timely delivery and compliance.
• Prepare shipping documents accurately and on time.

Skills

Excellent communication skills

Customer service orientation

Negotiation skills

Problem-solving skills

Proficient in MS Office

Education

Diploma or Degree in Business Administration, Marketing, Sales

Professional certifications in Sales or Marketing

Job description

Responsibilities

• To provide superior customer service and bring in sales for company.
• As the liaison party between the maker and customer on all aspects such as order processing till shipment stage.
• Coordinate customer order with related department for order fulfillment in term of delivery on time, goods ship as per contract, quality & packaging requirement.
• To ensure accuracy of sales contracts (Performa Invoices) correct as required by customer.
• Notify and get customer concern before shipment arrangement and provide shipping advice.
• To ensure all required shipping documents are accurately prepared for every shipment and send to customer in time.
• Enlarge existing customer buying product range.
• Optimization of stock inventories.
• Issue customer change notice.
• To ensure customer pay in time.
• Any other duties given from time-to-time.

Education & Qualifications

• Diploma or Degree in Business Administration, Marketing, Sales, or related field.
• Able to speak in English and Mandarin.
• Fresh graduate are welcome to apply.
• Professional certifications in Sales or Marketing are an added advantage.

Experience

• Minimum 1-2 years of working experience in sales, marketing, or customer service, preferably in a similar industry.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong customer service orientation with the ability to build and maintain good client relationships.
• Good negotiation and problem-solving skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Ability to coordinate multiple tasks and work under pressure to meet deadlines.

Job Benefits

• Bonus
• Special Token
• Training Provided