Sales Coordinator (Based in office)

Lecker Food; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food service provider in Malaysia seeks a committed individual for a sales support role. You will maintain customer records, process orders, and generate sales reports while ensuring excellent communication with clients. Ideal candidates will have a Bachelor's degree, 1–3 years of experience, and proficiency in Microsoft Office and SQL. Join a dynamic team focused on delivering exceptional customer service.

Qualifications

• 1–3 years of experience in sales support, coordination, or administrative roles.
• Ability to work in a fast-paced environment with tight deadlines.

Responsibilities

• Maintain and update customer records and sales reports.
• Respond to client inquiries and ensure a positive customer experience.
• Prepare and process sales orders, invoices, and purchase orders.
• Generate weekly, monthly, and quarterly sales reports.
• Collaborate with teams to support sales operations.

Skills

Organizational skills

Multitasking

Excellent communication

Attention to detail

Problem solving

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Microsoft Office Suite

SQL software

Job description

Maintain and update customer records, sales reports, and customer databases.

Customer Communication

Respond to client inquiries, provide product/service information, and follow up on leads.

Ensure a positive customer experience by facilitating timely communication and issue resolution.

Order Processing

Prepare and process sales orders, invoices, and purchase orders.

Track shipments, delivery schedules, and order status.

Reporting & Documentation

Generate weekly, monthly, and quarterly sales reports.

Maintain sales documentation, pricing lists, and agreements.

Cross-Department Coordination

Collaborate with marketing, finance, warehouse, and customer service teams to support sales operations.

Ensure alignment on product availability, delivery timelines, and customer requirements.

Required Skills & Qualifications

Bachelor's degree in Business, Marketing, or related field (preferred).

1–3 years of experience in sales support, coordination, or administrative roles.

Strong organizational and multitasking abilities.

Excellent written and verbal communication skills.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and SQL software.

Ability to work in a fast-paced environment with tight deadlines.

Attention to detail and strong problem-solving skills.