Sales Consultant, PF

RHB Banking Group; Malacca City; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading banking organization in Malacca City is seeking a motivated sales professional to promote Personal Financing products. This role involves soliciting sales, ensuring customer satisfaction, and complying with banking standards. Ideal candidates will hold a bachelor's degree, have sales experience, and possess strong interpersonal skills. Join us to make a significant impact in the banking sector.

Qualifications

• 1 year of experience in sales and customer service related field.
• Highly motivated, success driven, and able to work with minimal supervision.
• Ability to relate and connect to the local community.

Responsibilities

• Solicit and promote sales of Personal Financing products.
• Deliver superior customer experience in line with the Bank's standards.
• Ensure compliance with the policies and protect the Bank's image.

Skills

Strong selling and negotiation skills

Strong interpersonal skills and service orientation

Good communication skills

Basic understanding of finance and banking products

Basic computer skills

Education

Bachelor Degree in any related field

Job description

Primary Objective

Solicit and promote sales of Personal Financing products to achieve business KPIs

Deliver superior customer experience

Key Responsibilities

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit Cards, Deposits etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills