Sales Assistant

Nifco Manufacturing; Klang City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A manufacturing firm in Klang City, Malaysia seeks a Sales Assistant to support the sales team with order management, documentation, and coordination with logistics. The ideal candidate has a diploma in Business Administration or Marketing and 1-2 years of sales support experience. Strong communication skills in English and Bahasa Malaysia, along with proficiency in Microsoft Office are essential. This role offers a dynamic work environment where teamwork and customer satisfaction are prioritized.

Qualifications

• Minimum 1–2 years of experience in sales support or administrative role.
• Manufacturing experience preferred.
• Mandarin language skills are an advantage.

Responsibilities

• Assist the sales team in preparing sales documentation.
• Process customer purchase orders accurately and in a timely manner.
• Coordinate with production and logistics for timely deliveries.
• Maintain and update customer records in the system.
• Handle customer inquiries regarding orders and delivery.

Skills

Communication skills in English

Communication skills in Bahasa Malaysia

Proficient in Microsoft Office

Ability to work under pressure

Team player attitude

Education

Minimum Diploma in Business Administration or Marketing

Job description

Overview

The Sales Assistant supports the sales team in managing customer orders, preparing sales documentation, coordinating with production and logistics, and ensuring smooth sales operations. This role is essential in maintaining customer satisfaction and efficient order processing within a manufacturing environment.

Responsibilities

• Assist the sales team in preparing quotations, sales orders, invoices, and delivery documents
• Process customer purchase orders accurately and in a timely manner
• Coordinate with production, warehouse, and logistics departments to ensure on-time delivery
• Maintain and update customer records, pricing, and sales data in the system
• Handle customer inquiries regarding product availability, order status, and delivery schedules
• Support sales reports, forecasts, and monthly sales summaries
• Follow up with customers on orders, documentation, and payments (if required)
• Ensure compliance with company policies, quality standards, and procedures
• Assist in sales meetings, exhibitions, or customer visits when necessary

Qualifications

• Minimum Diploma or equivalent qualification in Business Administration, Marketing, or related field
• 1–2 years of experience in sales support or administrative role (manufacturing experience preferred)
• Good communication skills in English and Bahasa Malaysia (Mandarin is an advantage)
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Ability to work under pressure and meet deadlines
• Team player with a positive and proactive attitude