Sales Ambassador

Castiel Diamond SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A jewelry company in Kuala Lumpur is seeking friendly individuals for customer service roles. Candidates should have strong communication skills and proficiency in Mandarin, English, and Bahasa Malaysia. Responsibilities include greeting customers, managing inquiries online, and providing after-sales support. Unique benefits include a performance bonus of up to RM 1,000, medical subsidies, and various perks to enhance workplace enjoyment and employee well-being.

Benefits

Eligibility for a RM 1,000 bonus

Free snacks & beverages

Birthday leave

Medical, dental & optical subsidy

Self-care subsidy (e.g. spa, massage)

E-book subscription

Child education subsidy

Staff purchase discounts & jewelry rewards

Hire purchase & property purchase subsidy

Qualifications

• Proficiency in Mandarin, English, and Bahasa Malaysia is a must.
• Relevant experience is a bonus, but training will be provided.

Responsibilities

• Greet and assist walk-in and appointment-based customers in the showroom.
• Handle inquiries via social media channels providing quick responses.
• Follow up with customers for excellent after-sales support.
• Help maintain showroom display and manage inventory.

Skills

Strong communication skills

Learning interest

Education

Diploma or higher in a related field

Job description

Working Environment

We take pride in our positive and open work culture. Our team is made up of friendly, supportive, and easygoing colleagues who enjoy working together. The workplace is filled with positive energy and a relaxed atmosphere, where ideas and creativity can thrive. We also love celebrating festive occasions and special moments as a team, creating joyful memories along the way.

What We’re Looking For

• People Who Connect: If you’re friendly and can make customers feel comfortable, we want you!
• Language Skills: Proficiency in Mandarin, English, and Bahasa Malaysia is a must.
• Education: A Diploma or higher in a related field is preferred.
• Team Player: We value responsibility and the ability to work well independently or with others.

Key Skills

• Strong communication skills.
• A keen interest in learning.
• Relevant experience is a bonus, but we provide training!

Responsibilities

• Customer Service: Greet and assist walk‑in and appointment‑based customers in our showroom with a warm smile!
• Online Support: Handle inquiries through our social media channels (Instagram, Facebook, and XiaoHongShu (XHS)) providing quick and engaging responses.
• After‑Sales Care: Follow up with customers and offer excellent after‑sales support to keep them happy and valued.
• Showroom Management: Help maintain our showroom display and manage inventory, ensuring everything looks great and is well‑stocked.

Benefits

• Eligibility up to a RM 1,000 bonus upon reaching established sales targets.
• Free snacks & beverages.
• Birthday leave.
• Medical, dental & optical subsidy.
• Self‑care subsidy (e.g. spa, massage).
• E‑book subscription.
• Child education subsidy.
• Staff purchase discounts & jewellery rewards.
• Hire purchase & property purchase subsidy.

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