Sales Administration Executive

ZENIA MANUFACTURING Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A manufacturing company in Shah Alam is looking for a highly motivated Customer Service Executive. The role involves managing customer purchase orders, preparing sales orders, and coordinating deliveries effectively. Candidates should possess a degree and be proficient in Bahasa Malaysia, Bahasa Cina, and English. Proficiency in Microsoft Office is essential. The position offers regular working hours and a contractual bonus along with medical benefits.

Benefits

Medical

Contractual Bonus

Regular working hours

Qualifications

• Proficient in Microsoft Office applications.
• Degree holder or final semester students encouraged to apply.
• Fluent in Bahasa Malaysia, Bahasa Cina, and English.

Responsibilities

• Acknowledge customer POs and confirm delivery dates.
• Create Sales Orders and plan for delivery.
• Prepare quotations and delivery documents.
• Liaise with transporters for delivery arrangements.
• Handle online platform sales via Shopee.

Skills

Microsoft Office (Word, Excel, Outlook PowerPoint)

SQL

Fluency in Bahasa Malaysia

Fluency in Bahasa Cina

Fluency in English

Education

Degree in any field

Job description

ZENIA MANUFACTURING Sdn Bhd – Kota Kemuning, Selangor

Responsibilities

• Acknowledge customer PO, confirming the required delivery date or advising the best possible delivery date.
• Create Sales Order in System and plan for delivery with warehouse team according to the required delivery date.
• Highlight to Sales team/Management in advance for any delays and request further decisions or solutions before providing updates to customers.
• Prepare Quotation to customer requested by Sales team.
• Prepare picking lists, Delivery Notes, and other delivery documents (COA, label, etc.), Pro-forma Invoices, and Tax Invoices.
• Liaise with transporters for the delivery arrangements.
• Check and verify transporter/courier invoices to ensure accuracy before submitting them to Finance for the payment process.
• Final goods verification (item description, batch number, etc.) for the goods picked by the warehouse before loading them onto the transporter lorry.
• Handle customer documents request i.e. TDS, MSDS, COA, Halal Certificate, Delivery plan, etc.
• Admin Tasks – Attend to incoming calls, coordinate mails, courier and dispatch services, manage office supplies, and monitor office cleaner, hotel/flight bookings, etc.
• Handle online platform sales via Shopee, including consolidating, picking, packing and arrange for order delivery accurately and timely.
• Create and understand product portfolios of customers, follow up with customers for sales orders.
• Products Sample Management - incoming and outgoing sample arrangement.
• Apply for import license, import permit, customer permit, and all relevant documents required for goods delivered locally/ overseas.
• Assist to reply queries to factory audits.
• Record inventory levels monthly and ensure accurate updates in SQL.
• Any other ad hoc requirement.

Requirements

• Required language(s): Bahasa Malaysia, Bahasa Cina and English.
• Candidate must possess at least a Degree in any field.
• FINAL SEMESTER Students are encouraged to apply.
• Required skills: Microsoft Office (Word, Excel, Outlook PowerPoint), SQL (an advantage)
• Good language proficiency both oral and written as the person need to deal with customers professionally.
• Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills & tactfulness in handling customer enquiries.
• Self-motivated, fast leaner, positive attitude, able to meet timeline and perform well under pressure.

Benefits & Others

• Medical.
• Regular hours, Mondays - Fridays.
• Contractual Bonus.