Sales Admin Support / Sales Support Executive

Alcas Sports Sdn Bhd; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports equipment company in Klang City is seeking two Sales Support team members, one office-based focusing on administration, and another field-based for client visits. Ideal candidates will hold a Diploma or Bachelor’s in relevant fields, possess strong communication skills, and are detail-oriented. Fresh graduates are welcome, with prior experience seen as advantageous. This role involves collaboration with sales, finance, and logistics teams to ensure effective customer support.

Qualifications

• Good communication and interpersonal skills.
• Able to communicate fluently in English.
• Well-organized and responsible.

Responsibilities

• Assist the sales team with administrative tasks including documentation and order processing.
• Visit clients for follow-ups and provide sales support activities.
• Collect customer feedback and maintain good relationships.

Skills

Communication skills

Organizational skills

Multitasking

Basic sales understanding

Proficiency in Microsoft Office

Education

Diploma or Bachelor’s Degree in Business Administration, Sales & Marketing, or related fields

Job description

Overview

We are looking for two (2) Sales Support team members to support our sales operations. One role will be office-based, focusing on sales administration and coordination, while the other role will be field-based, supporting sales activities through client visits and on-site coordination. Both roles work closely with the sales, finance, logistics, and operations teams to ensure smooth order processing, customer support, and timely delivery.

Role A: Sales Support (Office-Based)

• Assist the sales team with administrative tasks including preparation of quotations, sales orders, invoices, and sales documentation.
• Process purchase orders and ensure accurate and timely documentation.
• Coordinate with finance, logistics, and operations teams to ensure smooth order processing, delivery schedules, and compliance with payment terms.
• Handle customer inquiries via phone/email and follow up on order status.
• Maintain and update customer databases, sales records, and filing systems.
• Prepare basic sales reports or summaries when required.
• Assist in ad-hoc administrative tasks assigned by the Sales Manager or Management.

Role B: Sales Support Executive (Field-Based / Client Visit)

• Assist the sales team with administrative tasks including preparation of quotations, sales orders, invoices, and sales documentation.
• Visit clients as assigned for order follow-ups, basic product introductions, and sales support activities.
• Assist the sales team in maintaining good customer relationships and service quality.
• Coordinate with the office team on order confirmation, delivery arrangements, and documentation.
• Support sales activities during site visits, product deliveries, or customer meetings when required.
• Collect customer feedback and relay information to the sales and operations teams.
• Ensure accurate reporting of visit outcomes and follow-up actions.

Qualifications & Skills Required

• Qualifications
• Diploma or Bachelor’s Degree in Business Administration, Sales & Marketing, or related fields.
• Fresh graduates are encouraged to apply.
• Candidates with prior experience in sales administration or field sales support will have an advantage.
• Good communication and interpersonal skills.
• Able to communicate fluently in English.
• Well-organized, responsible, and detail-oriented.
• Ability to multitask and manage priorities effectively.
• Basic understanding of sales processes and order documentation.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• For Field-Based Role: Willingness to travel and visit clients; possession of own transport is an advantage.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.