Retail Shop Assistant — Guest Experience & Merchandising

Resorts World Genting; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading leisure and hospitality firm in Genting Highlands is seeking a dedicated team member to join their store operations. This role involves ensuring customer satisfaction through engaging guest interactions, managing stock, and demonstrating product knowledge. Ideal candidates will possess a pleasant demeanor and communicate fluently in English and Bahasa Malaysia. Join us to be a part of an exciting journey of transformation and growth in the tourism industry.

Qualifications

• Pleasant personality to interact well with guests.
• English and Bahasa Malaysia communication skills are essential.

Responsibilities

• Open and close the store according to SOPs.
• Demonstrate product knowledge to guests.
• Display stock according to presentation standards.
• Participate in stock takes.
• Receive and process incoming stock.
• Provide memorable moments for guests.
• Resolve guest challenges quickly.

Skills

Pleasant personality

Ability to converse in English

Ability to converse in Bahasa Malaysia

Job description

A leading leisure and hospitality firm in Genting Highlands is seeking a dedicated team member to join their store operations. This role involves ensuring customer satisfaction through engaging guest interactions, managing stock, and demonstrating product knowledge. Ideal candidates will possess a pleasant demeanor and communicate fluently in English and Bahasa Malaysia. Join us to be a part of an exciting journey of transformation and growth in the tourism industry.