Retail Shop Assistant 1

Genting Malaysia; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading multinational leisure and hospitality company in Malaysia is seeking staff for its store operations at Resorts World Genting. The role includes opening and closing the store, demonstrating product knowledge, and ensuring excellent guest service. Candidates should possess a pleasant personality and be able to communicate in English and Bahasa Malaysia. This is an opportunity to join a dynamic team in a growing industry.

Qualifications

• Must have a pleasant personality for guest interactions.
• Fluent in English and Bahasa Malaysia to communicate effectively.

Responsibilities

• Open and close the store according to trained SOPs.
• Demonstrate product knowledge and present merchandise benefits.
• Ensure attractive display of products as per standards.
• Engage with guests to create a vibrant park atmosphere.

Skills

Pleasant personality

Able to converse in English

Able to converse in Bahasa Malaysia

Job description

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Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description:

• Open and close the store according to trained SOP’s
• Demonstrate product knowledge by presenting the features and benefits of the merchandise to the guests
• Follow the steps of service
• Display stock attractively according to presentation standards
• Participate in stock takes
• Receive and process incoming stock
• Report out of date, missing or damaged stock
• Rotate stock and monitor use by dates
• Process stock transfers
• Operate ePOS equipment according to procedure
• Create an exciting and vibrant park atmosphere by “spruiking’ retail items
• Act with confidence in responding to guest enquiries in a helpful manner
• Provide memorable moments for guest whenever possible
• Take full ownership of the government to resolve guest challenges as soon as possible
• Deliver excellence in guest service at all times
• Suggest and recommend to guest

Job Requirement:

• Pleasant personality;
• Able to converse in English & Bahasa Malaysia.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!