Retail Sales Associate, Kate Spade (Sunway Pyramid)

Kate Spade; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail brand in Malaysia is seeking passionate individuals for a role focusing on sales and customer service. You will be responsible for meeting sales goals and delivering exceptional service, representing the brand with enthusiasm. Successful candidates will have excellent communication skills and be comfortable working flexible hours, including nights and weekends. Join a dynamic team where you can build lasting client relationships and enhance your retail expertise.

Qualifications

• Passionate about the retail and service industry.
• Comfortable with a flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Achieve store goals in sales and productivity.
• Deliver exceptional customer service and exceed expectations.
• Build long-term relationships with clients.

Skills

Excellent client service skills

Communication skills

Ability to tailor approach to different customers

Team collaboration

Job description

Crisp color, graphic prints and playful sophistication are the hallmarks of Kate Spade New York. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose

You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent Kate Spade to the consumer, acts as an ambassador of the brand, and ensures customer needs are consistently exceeded.

The successful individual will leverage their proficiency to

• Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity
• Tailor approach to different customers by reading cues
• Build long-term relationships with clients, such as loyalty program (Clienteling)
• Services all customers according to the Kate Spade approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor
• Participates as a team member and encourages team to meet and exceed performance standards
• Consistently uses Kate Spade Communication tools to remain informed of individual performance, store performance and company information.

The accomplished individual will possess

Individual who are passionate about retail and service industry are welcome to apply.

• Excellent client service and communication skills
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays

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