Retail Assistant (KLCC)

Muji Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent retail company in Kuala Lumpur is looking for an enthusiastic individual to assist customers and support sales efforts. The ideal candidate will have a minimum SPM qualification, with 1–2 years of retail experience preferred. Responsibilities include maintaining stock and providing excellent customer service in line with company standards. This position offers a dynamic environment where you can thrive through teamwork and customer interaction.

Qualifications

• Minimum SPM with 1–2 years of retail experience preferred.
• Positive attitude and passion for the retail industry.
• Enjoys interacting with customers and detail-oriented.
• Outgoing and articulate personality.
• Result-oriented team player.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Provide product information and service to customers pro-actively.
• Monitor and check goods with expiry dates.
• Ensure stock sold by first in first out.

Skills

Customer service skills

Team player

Attention to detail

Sales-oriented

Communication skills

Education

Minimum SPM

Job description

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments.
• Provide product information and service to customers pro-actively.
• Greet and assist customer at the sales floor attentively.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Assist in tagging sensor tag, especially for garment.
• Actively feedback on fast and slow moving stock.
• Maintain the work area by adhering to the safety standards as required.
• Perform daily stock replenishment.
• Assist the cashier at the Checkout point when required.
• Responsible in the reporting of price error.
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
• Demonstrate appropriate customer service skills as according to the Muji standard.
• Provide effective and efficient service to assist the customers of all aspects.
• Gather feedback from customer and suggest improvement for the areas to the superior.
• Ensure stock sold by first in first out to avoid an increase of aging merchandise.
• Report on any discrepancy of stock holding against the system.
• Ensure all available stock are being displayed.

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
• Positive and with passion in retail industry.
• Like interacting with customers and have an eye for details.
• Articulate and outgoing.
• Result oriented and good team player.