Reservation Assistant Manager

Wings by Croske Resort Langkawi; Kuah; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premier hotel in Langkawi is seeking a dedicated individual to manage guest reservations and ensure a seamless booking process. The role is vital in providing guests with a warm and welcoming experience, contributing to the hotel's reputation for excellent service. Candidates should embody a people-centric approach and strive to foster positive relationships with guests and staff alike. This position offers opportunities for personal growth within a vibrant team environment.

Responsibilities

• Manage guest reservations and ensure smooth booking processes.

Job description

Wings by Croske Resort Langkawi – Kuah, Kedah

3mo ago , from Wings by Croske Resort Langkawi

Manage guest reservations and ensure smooth booking processes.

Your Responsiblity

Manage guest reservations and ensure smooth booking processes.

People Happiness

Wings by Croske Resort Langkawi, a hotel collection of Croske Hotels Management Services - a people-centric culture that celebrates diversity and values every associate. Our team creates gracious and dependable hotel experiences, bringing out the best in people at every occasion. With unity and pride, we foster friendly, fun, and trustworthy working relationships. Join us in making a difference with every smile!

Learning & Diversity

Our people are at the core of our success, and we invest in their growth through tailored programs, including Service Culture and leadership training. Embracing diversity, we value each associate and offer ample opportunities for personal and career growth at our global locations. Join us in shaping a brighter future together!

Fraud & Code of Conduct

Hotel code of conduct serves as a guideline for all our valued staff members. It aims to promote ethical practices and maintain the highest standards of professionalism during working hours. Any violation of this code, including theft, vandalism, engaging in other business activities during hotel working time or selling products to the hotel without the hotel's knowledge, constitutes a serious breach of trust and may lead to disciplinary actions, up to and including termination of employment. Furthermore, such actions may have legal implications, including potential civil liabilities and criminal charges for fraud and conflicts of interest. We urge all employees to adhere strictly to this code and report any concerns to their immediate supervisor or the Human Resources department. By acknowledging this code, each staff member affirms their commitment to upholding the integrity and reputation of the hotel and ensuring a safe and trustworthy environment for all.

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