Remote Mandarin-English Interpreters — Video Support

IntouchCX; Remote; MYR 3,000 - 5,000; Full time

Job summary

A customer experience leader is seeking Mandarin Interpreters to provide quick and accurate customer service through video calls. Successful candidates will become part of a dynamic team focused on building relationships with customers while meeting performance metrics. The role requires outstanding communication in both English and Mandarin, along with a high school diploma and customer service experience. This is a work-from-home opportunity ideally suited for individuals with a good internet connection and proper workspace.

Qualifications

• Must pass a background check.
• Must have at least six months of customer service experience.
• Proficiency of B2 level and above in both Mandarin and English.

Responsibilities

• Provide quick, accurate service to customers via video calls.
• Meet customer service metrics such as satisfaction and resolution time.
• Build lasting relationships with customers.

Skills

Outstanding communication skills in English and Mandarin

Ability to use computer programs and email

Excellent interpersonal skills

Organized and reliable

Strong work ethic with a can-do attitude

Education

High school diploma or equivalent

Job description

A customer experience leader is seeking Mandarin Interpreters to provide quick and accurate customer service through video calls. Successful candidates will become part of a dynamic team focused on building relationships with customers while meeting performance metrics. The role requires outstanding communication in both English and Mandarin, along with a high school diploma and customer service experience. This is a work-from-home opportunity ideally suited for individuals with a good internet connection and proper workspace.