Remote Customer Relationship Manager

Jobgether; Remote; MYR 80,000 - 100,000; Full time

Job summary

A leading hiring partner is seeking a Remote Account Manager to enhance customer satisfaction and drive retention. The successful candidate will build relationships through the entire customer lifecycle, ensuring targeted strategies for growth. The role requires over 5 years in technology sales and fluency in Microsoft Office and CRM tools. Benefits include a base plus commission, unlimited PTO, and options for hybrid/remote work. This is an excellent opportunity to make a significant impact in a high-performance environment.

Benefits

Base plus commission structure

Unlimited PTO

Life insurance at no cost

Healthcare insurance

Dental and vision coverage

Flexible schedule

Qualifications

• 5+ years of experience selling technology or software solutions.
• Strong written and verbal communication skills.
• Ability to document results within a CRM system.

Responsibilities

• Serve as the primary point of contact between customers and internal teams.
• Own the full customer lifecycle, driving retention and growth.
• Evaluate customer needs and recommend upgrades or additional services.

Skills

Communication skills

Customer-first mindset

Thriving in fast-paced environments

Tools

Microsoft Office

CRM software

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Account Manager. In this role, you will play a vital part in driving customer satisfaction and retention. You’ll be focused on building strong relationships with clients, guiding them through the entire customer lifecycle. This is an opportunity to make a visible impact while working alongside a dedicated team. Enjoy the flexibility of remote work while contributing to meaningful projects that foster growth. We seek individuals who are motivated and ready to elevate their career in a stable and high-performance environment.

Accountabilities

• Serve as the primary point of contact between customers and internal teams
• Own the full customer lifecycle, developing and executing strategies to drive retention and growth
• Evaluate customer needs and recommend upgrades or additional services that add value
• Deliver results consistently in a fast-paced environment
• Align vision, value, and scope at both strategic and tactical levels

Requirements

• 5+ years of experience selling technology or software solutions
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams, Outlook)
• Experience working within a CRM to track and document resultsStrong written and verbal communication skills with a customer-first mindset
• Ability to thrive in fast-paced environments

Benefits

• Base plus commission structure
• Unlimited PTO
• Life insurance at no cost to employees
• Healthcare insurance (Premiums partially covered)
• Dental and vision coverage at no cost for employees and dependents
• Optional supplemental life insurance
• Health savings account and 401(k) contributions
• Hybrid/remote work options available
• Flexible schedule

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.