Remittance Services Associate - Weekend Availability

NZ WORLD TOURS & TRAVELS SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading travel services company in Kuala Lumpur is looking for a customer-friendly individual to handle various financial transactions and assist customers with inquiries. Responsibilities include processing money transfers, keeping accurate transaction records, and resolving customer issues. Ideal candidates will have strong computer skills in MS Word and Excel, and a knack for problem-solving. The position requires the ability to work weekends and offers benefits like medical leave and retirement plans.

Benefits

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Qualifications

• Ability to work on weekends.
• Experience in cash handling is preferred.
• Friendly personality with problem-solving ability.

Responsibilities

• Interact with customers to process services like money transfers.
• Verify or enter customer information accurately.
• Assist with inquiries regarding services and cancellations.
• Identify issues or complaints and propose solutions.
• Stay updated with products, services, and policies.
• Balance cash register and prepare deposits.
• Record daily transactions.
• Perform other duties as assigned.

Skills

MS Word proficiency

MS Excel proficiency

Customer friendliness

Problem-solving skills

Job description

A leading travel services company in Kuala Lumpur is looking for a customer-friendly individual to handle various financial transactions and assist customers with inquiries. Responsibilities include processing money transfers, keeping accurate transaction records, and resolving customer issues. Ideal candidates will have strong computer skills in MS Word and Excel, and a knack for problem-solving. The position requires the ability to work weekends and offers benefits like medical leave and retirement plans.