Relationship Manager

Talent Search Recruitment - Indonesia; Sungai Petani; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality startup is seeking 3 Relationship Managers based in Kedah, Malaysia. Candidates should have 1-3 years of experience in operations and key accounts, strong analytical skills, and the ability to work independently in a fast-paced environment. This role involves monitoring property performance and acting as a point of contact for hotel owners. The company values self-motivation and ethical behavior among its team.

Qualifications

• 1-3 years of relevant experience in operations and key accounts handling.
• Must be Malaysian citizen residing in North Malaysia.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Ensure all bookings are converted to check-ins.
• Manage owner problems and maintain stakeholder relationships.
• Monitor property revenue and performance.

Skills

Analytical skills

Self-motivation

Cross-functional operations management

Customer escalation handling

Job description

New and exciting job opportunities have just opened up in our client's Malaysia offices. The client is a leading hospitality startup. They partner with hotels and properties creating quality living spaces for millions of travelers. They are present in 80+ countries and still growing!

They are looking for 3 Relationship Managers to be based in Kedah, Malaysia. Are you Malaysian citizens from North Malaysia? Reach out to us to learn more!

JOB DESCRIPTION

• Making sure all the booking converted to check in.
• Managing and ensuring all owner problems solved.
• Maintaining relationships with stakeholders.
• Working collaboratively with respective functions in order to increase the revenue.
• Act as a point of contact for hotel owners for operations support & escalations.
• Monitoring property revenue and performance.

JOB QUALIFICATION

• Looking to work for a hyper-growth and technology-led business that is transforming the hospitality industry.
• 1-3 years of relevant experience in operations and key accounts handling.
• Analytical skills.
• Prior experience in managing cross-functional operations and customer escalation.
• Demonstrate high ethical values.
• Self-motivated and have the ability to work independently in a fast-paced, and multi-tasking environment.