Regional IT Help Desk Technician (Multi-Site)

Transpak Worldwide; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics firm located in Iskandar Puteri, Malaysia is seeking an IT Help Desk Technician to provide comprehensive first- and second-level support across various sites in Asia. The ideal candidate should have 1-3 years of experience in IT Help Desk support and knowledge of asset management and networking. This role will also involve maintaining documentation and assisting in audits, along with managing IT assets effectively. Strong communication and teamwork skills are essential for this position.

Qualifications

• 1-3 years of experience in IT Help Desk or Desktop Support.
• Understanding of IT asset management principles and processes.
• Basic to intermediate knowledge of networking and endpoint security.

Responsibilities

• Provide first and second-level IT support across multiple sites.
• Install and maintain desktops, laptops, and peripherals.
• Manage IT asset inventory and ensure compliance.
• Install and troubleshoot network infrastructure.
• Maintain accurate IT documentation and assist in audits.

Skills

Knowledge of Windows OS

Troubleshooting

Communication skills

Teamwork

Education

Diploma or Degree in Information Technology

Job description

A leading logistics firm located in Iskandar Puteri, Malaysia is seeking an IT Help Desk Technician to provide comprehensive first- and second-level support across various sites in Asia. The ideal candidate should have 1-3 years of experience in IT Help Desk support and knowledge of asset management and networking. This role will also involve maintaining documentation and assisting in audits, along with managing IT assets effectively. Strong communication and teamwork skills are essential for this position.