Receptionist & Executive Assistant (Remote)

Jobstreet Malaysia; Remote; MYR 30,000 - 40,000; Full time

Job summary

An Australian technology consulting firm is seeking a Remote Receptionist & Executive Assistant to support the CEO. This role combines administrative duties with front-of-house responsibilities, requiring excellent organisational and communication skills. The ideal candidate will manage executive-level support and ensure a professional client experience. This position offers the chance to work closely with executive leadership in a supportive environment, allowing for personal and professional growth.

Benefits

Long-term stable role

Direct exposure to executive leadership

Opportunity for growth

Qualifications

• Proven experience as an Executive Assistant or similar role.
• Experience handling receptionist or front-desk responsibilities.
• Excellent spoken and written English skills.
• Strong organisational and prioritisation skills.

Responsibilities

• Provide comprehensive administrative support to the CEO.
• Answer incoming phone calls and greet callers professionally.
• Coordinate internal and external meetings, preparing agendas.
• Maintain organised digital filing systems and records.

Skills

Organisational skills

Professional phone manner

Time-management skills

Discretion

Proficiency with Microsoft Office

Experience with CRMs

Tools

Microsoft Office

Google Workspace

Job description

Receptionist & Executive Assistant (Remote)

Company Receptionist, and Executive Assistant to the CEO

Working Hours

Aligned with Australian business hours (AEST/AEDT), with some flexibility as required

About the Company

We are an Australian-based technology consulting and services firm delivering professional IT, cloud, and digital solutions to business clients. Our organisation values professionalism, clear communication, and operational excellence. As the company continues to grow, we are seeking a highly capable Executive Assistant to support the Chief Executive Officer, and act as the company’s primary point of contact for inbound calls.

Role Overview

This is a trusted, dual-function role combining Executive Assistant support for the CEO with Receptionist responsibilities. The successful candidate will manage executive-level administration while also representing the company as the first point of contact for clients, partners, and stakeholders. This role requires exceptional organisation, discretion, and a professional communication style aligned with Australian business standards.

Key Responsibilities

Executive Assistant to the CEO

• Provide comprehensive, confidential administrative support to the CEO
• Manage the CEO’s calendar, appointments, and meeting scheduling across time zones
• Coordinate internal and external meetings, including preparation of agendas and materials
• Manage the CEO’s email inbox and prioritise correspondence
• Draft, review, and format professional emails, documents, presentations, and reports
• Track tasks, deadlines, and action items, following up to ensure completion
• Assist with travel planning, itineraries, and logistics when required
• Act as a trusted gatekeeper, managing access and communications on behalf of the CEO

Reception & Front-of-House Responsibilities

• Answer all incoming phone calls promptly and professionally
• Greet callers courteously and determine the purpose of their call
• Transfer calls to appropriate team members or take accurate, detailed messages
• Manage voicemail messages and ensure timely follow-up
• Handle general enquiries and provide basic company information
• Ensure every caller receives a professional, friendly, and efficient experience

Administration & Coordination

• Serve as a communication bridge between the CEO, internal teams, clients, and partners
• Maintain organised digital filing systems and executive records
• Assist with invoicing, expense tracking, and basic financial administration
• Support onboarding, documentation, and internal administrative processes
• Handle ad-hoc administrative and operational tasks as required

Required Skills & Experience

• Proven experience as an Executive Assistant, Personal Assistant, or senior administrative professional
• Experience supporting senior executives or leadership roles
• Experience handling receptionist or front-desk call responsibilities
• Excellent spoken and written English with a clear, professional phone manner
• Strong organisational, time-management, and prioritisation skills
• High level of discretion and confidentiality
• Ability to manage multiple priorities and remain calm under pressure
• Proficiency with Microsoft Office, Google Workspace, and related tools
• Comfortable working remotely and independently
• Reliable high-speed internet and a professional home office environment
• Experience supporting a CEO or Founder
• Experience working with Australian or international businesses
• Background in technology, consulting, or professional services
• Familiarity with VOIP phone systems, CRMs, or project management tools

Personal Attributes

• Highly professional, polished, and confident communicator
• Proactive, detail-oriented, and well-organised
• Reliable, punctual, and responsive
• Trustworthy and discreet
• Flexible and adaptable in a fast-paced environment

What We Offer

• Long-term, stable remote role with an Australian company
• Direct exposure to executive leadership and decision-making
• Supportive, respectful working relationship
• Clear systems, training, and expectations
• Opportunity for growth as the company continues to expand

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