Product Operations Engineer (Fresh Graduates)

Dell; Seberang Perai; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading technology firm in Malaysia is seeking a Product Operations Engineer to ensure hardware, software, and networking changes are smoothly implemented in the production environment. Candidates should have a Bachelor's in Computer Engineering or Science, and proficiency in Python and VBA. This role involves analyzing product performance, improving processes, and providing operational recommendations. The ideal candidate must possess excellent project management and organizational skills and communicate effectively in English and Mandarin.

Qualifications

• Bachelor's degree related to Computer Engineering or Computer Science.
• Theoretical and practical programming experience in Python and VBA.
• Strong project management and organizational skills.

Responsibilities

• Ensure stable migration of changes into the production environment.
• Provide operation support and recommendations for fulfillment flow.
• Analyze and track product launch performance and conduct post mortem.

Skills

Python

VBA programming

Project management

Effective communication

Analytical skills

Education

Bachelor’s Degree in Computer Engineering or Computer Science

Job description

Product Operations Engineer (Fresh Graduates)

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments.

Join us to do the best work of your career and make a profound social impact as a Product Operations Engineer 1 on our Product Operations Engineering Team in Bukit Mertajam, Penang

What you’ll achieve

As a Product Operations Engineer, you will be responsible to ensure hardware, software and networking changes are migrated into the production environment in a stable and controlled way. You will work with Global team from Operations, Procurement, Marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management.

You will:

• Ensure accurate Bill of Materials structure for all products to meet regional requirements.
• Provide operation support and recommendation to ensure smooth End to End Order fulfillment flow.
• Analyze and track actual product launch performance vs. goals and conduct issue post mortem findings with the appropriate departments.
• Define & lead process improvement initiative across multiple regions, working with global peers to align and implement/standardized best practices.
• Subject Matter Expert (SME) to extended team from NPI perspective and able to coach/influence others effectively to achieve departmental objectives.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Bachelor’s Degree with Computer Engineering, Computer Science, preferably someone who understands PC manufacturing industry.

Programming experience - Theoretical and practical knowledge of Python, VBA programming

Strong project management and organizational skills, with the ability to communicate effectively at all levels within the organization (Preferably able to speak & understand English & Mandarin.).

Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendations.

Create project plans, determine milestones, and drive projects to meet agreed upon milestone dates.

Involved in making complex decisions and handle multiple strategic projects while working day-to-day tasks.

Lead effective business cases/presentations to senior management on recommended changes.