Product Development Analyst

Hyred; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading BPO company is seeking a Product Development Analyst in Kuala Lumpur. The candidate will coordinate cross-functional teams to improve the product and ensure it meets user expectations. Ideal candidates should have a Bachelor's degree in a relevant field and experience in product or project coordination within the tech or iGaming sectors. Proficiency in analytical tools and strong communication skills in English and Mandarin are essential for success in this role.

Qualifications

• Minimum 3 years of experience in relevant roles.
• Experience in the iGaming or tech industries is preferred.
• Strong understanding of user experience principles.

Responsibilities

• Analyze market data to identify improvement opportunities.
• Support Product Managers in defining product requirements.
• Coordinate with teams to understand and address player needs.
• Participate in testing and quality assurance of new features.

Skills

Analytical mindset

Excellent communication skills

Proficiency in Excel

Knowledge of digital products

Project management tools familiarity

Education

Bachelor's degree in Business, Computer Science, Marketing

Tools

Google Analytics

Tableau

JIRA

Confluence

Job description

About the job Product Development Analyst

Our client

They are a leading BPO company based in Cambodia.

About the Role

We are seeking a detail-oriented and proactive individual to join our client's Product team within the dynamic industry. You will play a crucial role in coordinating with cross-functional teams to understand market needs and ensure the continuous improvement of our games and platform features.

This role is ideal for individuals passionate technology, and user experience, who are eager to grow within the product management domain.

Key Responsibilities

• Gather and analyze product and market data to identify needs and opportunities for improvement.
• Support Product Managers in defining product requirements, writing user stories, and maintaining product documentation.
• Coordinate with cross-functional departments to understand player pain points and contribute to solutions.
• Collaborate with Account Managers, design, and development teams to ensure timely product deliveries.
• Monitor product development progression, follow up, and provide updates to the team when necessary.
• Participate in testing and quality assurance of new features, ensuring they meet user expectations.
• Assist in creating competitor analysis reports and trend reviews to guide strategic decisions.
• Collect and synthesize feedback from internal teams and players to enhance back-office functionality and product offerings.

Requirements

• Bachelors degree in Business, Computer Science, Marketing, or a related field (or equivalent practical experience)
• 13 years of experience in Product, Operations, Business Analyst, or Project Coordination roles, preferably within iGaming, tech, or digital entertainment
• Knowledge of the iGaming industry is highly advantageous
• Strong understanding of digital products and user experience principles
• Analytical mindset with proficiency in tools such as Excel, GoogleAnalytics, Tableau, or similar
• Familiarity with project management tools (e.g., JIRA, Confluence)
• Excellent communication skills in both written and spoken English and Mandarin