Personal Financial Consultant (Nationwide)

AFFIN Group; Alor Setar; On-site; MYR 150,000 - 200,000; Full time

Job summary

A prominent banking institution in Kedah, Malaysia is seeking candidates for a sales position that emphasizes achieving financial product targets and providing exceptional customer service. The successful applicant will need a Bachelor's Degree or Diploma and a minimum of 2 years of sales experience in the banking sector, along with strong communication and interpersonal skills.

Qualifications

• Minimum 2 years’ experience in sales and marketing for banking products.
• Possess relevant product licenses is an advantage.

Responsibilities

• Achieve sales targets for various financial products.
• Execute sales plans and strategies.
• Provide exceptional customer service.
• Manage customer enquiries and complaints.

Skills

Sales and marketing acumen

Good communication skills

Interpersonal skills

Ability to work independently

Proactive attitude

Education

Bachelor's Degree or Diploma

Job description

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Accountabilities

• Achieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful, Credit Card targets as assigned.
• Achieve branch business referral target as assigned.
• Execute sales plan and strategies to achieve the targets assigned.
• Scrutinize customers and applications to prevent fraud and losses.
• Processing and submission of new loan applications to Consumer Credit Department (CCD).
• Follow up with CCD for approval, acceptance and disbursement process.
• Consumer Operation Department (COD) for after sales services and credit related matters.
• Identify potential customers to cross sell the Bank’s products and services.
• Ensure compliance with statutory and regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS etc.
• Provide exceptional customer service.
• Manage customer enquiries and complaints.
• Provide trainings/ briefing on products in BM’s absence.
• To lead the branch in promotional activities and campaigns for Loan, Wealth, Bancassurance and Takaful during BM’s absence.
• To manage and undertake ad-hoc assignments as assigned by Management from time to time.
• Social commitment activities involvement (CSR).
• To ensure highest standard of branch housekeeping and workstation.

Requirements

• Bachelor’s Degree or Diploma in any relevant discipline.
• Minimum 2 years’ experience in sales and marketing for banking products.
• Possess relevant product licenses is an advantage.
• Possess strong sales and marketing acumen.
• Good communication and interpersonal skills.
• Able to work independently and in a team with minimal supervision.
• Proactive and possesses can-do attitude.