Personal Banker (East Coast Region)

AmBank; Pahang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Malaysia seeks a dedicated individual to deliver sales targets for lending products and manage customer relationships. Your role involves providing tailored financial solutions and ensuring compliance with internal policies. An ideal candidate has at least 3 years of sales experience in financial institutions and a relevant diploma or degree. This position offers opportunities for professional growth in a dynamic environment.

Qualifications

• Minimum 3 years of sales experience in financial institutions.
• Possession of insurance license is an advantage.

Responsibilities

• Deliver sales targets for lending and financial products.
• Understand customer needs and provide financial solutions.
• Manage enquiries about branch products and address customer complaints.
• Ensure compliance with sales and service policies.
• Build and maintain business relationships for customer retention.

Skills

Sales and customer relationship management

Financial product knowledge

Cross-selling

Education

Diploma or higher in Business Studies/Administration/Management

Job description

Deliver sales target for lending products, unit trust, deposit and bancassurance,.

Understand customer needs and provide financial solutions.

Manage and enquiry on branch products and services and attend to customer's complaints.

Ensure sales and services rendered to the customers comply with internal/external policies, guidelines and regulations.

Build and maintain business relationship with existing customer to ensure customer retention and cross-selling opportunities.

Responsible for branch performance by providing own sales and cross-selling of the branch products and to provide support to branch staff on product knowledge.

Plan sales activities with branch manager, to ensure compliance with AmBank's policies and procedures.

Job Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, bachelor's degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management or equivalent
• At least 3 - 5 years of sales experience in Financial Institutions
• Candidate with insurance license in FIMM / PCEIA Life & General / CELLI / TBE / Private Retirement Scheme would be an added advantage