Patient Attendant

Sunway Medical Centre; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading healthcare provider in Selangor is seeking individuals for a customer service role to assist patients and visitors at their facility. Responsibilities include greeting and guiding individuals, maintaining a positive demeanor, and providing assistance as needed. Fresh graduates are encouraged to apply, and those with experience in customer contact are preferred. This position requires a willingness to work 6 days a week, including weekends and public holidays, with on-the-job training and uniforms provided.

Benefits

On-the-job training

Uniform provided

Qualifications

• Fresh graduates are encouraged to apply.
• Experience with direct contact with customers/patients is an advantage.
• Willingness to work 6 days/week, with staggered hours, including weekends and public holidays.

Responsibilities

• Greet customers and patients at the lobby and assist with luggage as needed.
• Maintain a warm demeanor while stationed at assigned areas.
• Guide customers to their desired locations and assist with inquiries.

Education

Minimum SPM

Job description

Sunway Medical Centre Bandar Sunway is Hiring!

Job Scope:

• To be stationed at respective areas as assigned either at the lobby driveways and within the hospital premises.
• To welcome and greet all customers and patients by opening doors to vehicles and assisting with luggage if required.
• To use a warm & polite tone in greeting all customers and patients.
• To ensure pleasant facial expression and body posture while stationed at assigned area.
• To keep updated with all the new information regarding hospitals, i.e. consultant directories and facilities in the hospitals.
• Other miscellaneous work as required or instructed by the Reporting Officer (RO).

Routine and Scheduled Tasks:

• Be stationed and control crowd at each respective areas as assigned (i.e. lift & counter area).
• Provide assistance & support to customers and patients and attend to all their enquiries.
• Direct customers and patients to their desired locations.
• Assist customers and patients to fill up the Patient Experience Cempia via QR code/tablets.

Job Requirements:

• Minimum SPM. Fresh graduates are encouraged to apply!
• Has working experience with direct contact i.e. customers/patients is an added advantage.
• Willing to 6 days/week on staggered hours, weekends and public holidays.
• On the job training & uniform will be provided!

Hiring Process:

Average processing is around 2 to 4 weeks. Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.