Outlet Operations Lead: Drive Sales & Service Excellence

DKSH; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading food and beverage company in Johor Bahru seeks a candidate with a diploma in F&B to enhance customer service and assist in stock management. The role requires a self-motivated individual with excellent interpersonal skills and at least 1 year of experience in the relevant field. Candidates must be willing to work shifts and possess a pleasant disposition. This is an opportunity to grow within a dynamic team environment.

Qualifications

• At least 1 year of working experience in the related field.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.

Responsibilities

• Ensure high standards of customer service and item production.
• Monitor stock and cash/credit card handling procedures.
• Assist in marketing and promotion activities.

Skills

Excellent interpersonal skills

Ability to work independently

Dynamic and self-motivated

Education

SPM/Diploma in F&B or relevant qualification

Job description

A leading food and beverage company in Johor Bahru seeks a candidate with a diploma in F&B to enhance customer service and assist in stock management. The role requires a self-motivated individual with excellent interpersonal skills and at least 1 year of experience in the relevant field. Candidates must be willing to work shifts and possess a pleasant disposition. This is an opportunity to grow within a dynamic team environment.