Outlet Manager – Drive Sales, Service & Team Performance

JNC BURGER; Bandar Baru Bangi; On-site; MYR 50,000 - 65,000; Full time

Job summary

A fast-food restaurant in Malaysia is seeking a Restaurant Manager to oversee daily operations and lead a team. The ideal candidate possesses a Diploma in Hospitality Management and at least 5 years of experience in the food and beverage sector. Responsibilities include staff training, sales strategy implementation, inventory management, and providing outstanding customer service. Benefits include annual leave and health insurance, creating a collaborative and productive work environment for employees.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Qualifications

• Possess a Diploma in Hospitality Management, Business Administration, or a related field.
• Demonstrate a minimum of 5 years of progressive experience in a food and beverage or retail environment, with at least 2 years in a managerial or supervisory role.
• Provide exceptional customer service, ensuring a positive and memorable experience for all patrons.

Responsibilities

• Oversee daily operations of the outlet, ensuring smooth and efficient service.
• Manage and motivate a team of employees, providing training and guidance to achieve sales targets.
• Monitor inventory levels and manage stock ordering to minimize waste.

Skills

Sales management

Team leadership

Customer service

Inventory management

Visual merchandising

Bahasa Malaysia proficiency

Education

Diploma in Hospitality Management or Business Administration

Job description

A fast-food restaurant in Malaysia is seeking a Restaurant Manager to oversee daily operations and lead a team. The ideal candidate possesses a Diploma in Hospitality Management and at least 5 years of experience in the food and beverage sector. Responsibilities include staff training, sales strategy implementation, inventory management, and providing outstanding customer service. Benefits include annual leave and health insurance, creating a collaborative and productive work environment for employees.